Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Klepatz

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Car Detailer

Royals Auto Care
Calgary
05.2024 - Current
  • Served clients with on-site detailing services at businesses and homes.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Vacuumed carpets and upholstery to remove dust and dirt particles.
  • Shampooed carpets, floor mats and upholstery to clean stains and spills.
  • Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests, and utilized special-purpose cleaners to maintain the cleanliness of the vehicle over time
  • Inspected vehicle to verify pristine appearance for customer.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.

Halfway House Server

Canyon Meadows Golf and Country Club
Calgary
04.2024 - 10.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to a high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Completed cleaning duties, such as sweeping and mopping floors, sanitizing surfaces regularly, and cleaning all cook stations.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.

Busser/Expo Runner

Canyon Meadows Golf and Country Club
Calgary
09.2021 - 10.2023
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Provided quick and efficient clearing of tables between courses.
  • Provided assistance to other bussers or waitstaff when needed.
  • Expedited food to tables to assist servers during busy periods.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.

Education

High School Diploma -

Henry Wise Wood High School
Calgary, AB
06-2023

Associate of Applied Science - Primary Care Paramedic

Southern Alberta Institute of Technology

Skills

  • Safe Food Handling
  • Point of Sale (POS) system operation
  • Beverage Preparation
  • Positive and professional
  • Strong Work Ethic
  • Attention to detail
  • Ability to stay calm under pressure and adapt to situations

Certification

  • First Aid, CPR, AED Certification - Oct 2021 - Oct 2024
  • Basic Life Support (BLS) Certification - Feb 2024 - Feb 2025
  • ProServe Certification - Dec 2023 - Dec 2028

Timeline

Car Detailer

Royals Auto Care
05.2024 - Current

Halfway House Server

Canyon Meadows Golf and Country Club
04.2024 - 10.2024

Busser/Expo Runner

Canyon Meadows Golf and Country Club
09.2021 - 10.2023

High School Diploma -

Henry Wise Wood High School

Associate of Applied Science - Primary Care Paramedic

Southern Alberta Institute of Technology

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Emma Klepatz