Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Emma King-Walsh

Halifax

Summary

Dynamic and dedicated professional with extensive experience at Guthro's No Frills, excelling in customer service and food safety. Recognized for rapid advancement to supervisor and consistently achieving high customer satisfaction. Proven ability to enhance team productivity while maintaining strong organizational skills and attention to detail in fast-paced environments. Worked up until pregnancy which is the only reason I had to leave my place of work and been looking to get back into work to support my son.

Overview

2
2
years of professional experience

Work History

Bakery Worker

Guthro's No Frills
05.2021 - 07.2021
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
  • Would start work at 4am with a good attitude

Supervisor

Guthro's No Frills
02.2020 - 07.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Learned store responsibility, problem splicing and good leadership

Cashier

Guthro's No Frills
10.2019 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Was the fastest cashier many months in a row and even won awards like gift cards for my fast and good customer service through my entire time working
  • Was promoted to supervisor within 6 months of working
  • Worked while getting my high school diploma, going straight to work almost every day after school until the store closed and cleaning up the store before closing
  • Worked well and trained with self checkout

Education

High School Diploma -

Dartmouth High School
Dartmouth, NS
06.2020

Skills

  • Food safety
  • Packaging products
  • Cleaning duties
  • Allergen awareness
  • Expiration monitoring
  • Customer service
  • Work prioritization
  • Punctual and reliable
  • Cash register operation
  • Cash handling
  • Answering phones
  • People person
  • Fast cashier
  • Professional
  • Determined to succeed

Languages

English
Full Professional

Additional Information

Preferred hours of work: I have no issue picking up extra shifts, even if they’re on the days I’m about to say I usually can not work. I have a 3 year old son and can not start work until 4:00pm, Monday-Friday and cannot work weekends unless absolutely needed. I have no problem staying late or coming in early to help out.

Timeline

Bakery Worker

Guthro's No Frills
05.2021 - 07.2021

Supervisor

Guthro's No Frills
02.2020 - 07.2021

Cashier

Guthro's No Frills
10.2019 - 07.2021

High School Diploma -

Dartmouth High School

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Emma King-Walsh