Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic

Emma James

Ottawa,Canada

Summary

Reliable and adaptable professional with a strong foundation in communication, organization, and customer service. Experienced in providing supportive, people-centered services in both team-based and independent roles. Known for a detail-oriented approach, quick learning, and strong interpersonal skills. Committed to delivering high-quality service and contributing to a positive, efficient work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fundraising Organizer

Brooksong Retreat & Cancer Support Centre
05.2025 - 09.2025
  • Organized the annual fundraising campaign
  • Designed and distributed campaign communications via social media, email newsletters, and radio PSAs, increasing donor engagement
  • Coordinated donor thanking processes
  • Managed stewardship and support of fundraising participants
  • Collaborated with the team to organize campaign-related events

Private Childcare Provider

Bruce Family
Ottawa, ON
04.2024 - 09.2024
  • Provided childcare for a 14-month-old infant, adhering to established routines
  • Created a stimulating environment through exploration and play to foster social and emotional development
  • Remained attuned to the child's emotional and physical well-being, providing consistent and nurturing care

Special Event Fundraising Coordinator

Brooksong Retreat & Cancer Support Centre
Haliburton, ON
05.2023 - 09.2023
  • Organized fundraising campaign raising over $95 000 for the organization, exceeding fundraising goals
  • Collaborated with the volunteer fundraising committee, set fundraising priorities, timelines, sponsorship goals, marketing and communications strategy
  • Connected with local businesses to invite financial and in-kind sponsorship

Fundraising Coordinator

Brooksong Retreat & Cancer Support Centre
Haliburton, ON
06.2022 - 08.2022
  • Researched grant opportunities corresponding with organizational missions and objectives, supported preparation and submission of applications
  • Contributed to a grant application, which secured $105 000 for the organization
  • Researched and identified potential donors and corporate sponsors
  • Created a letter of inquiry template for continued use by the organization

Administrative Assistant - Media & Communications

Right Brained Mom
Haliburton, ON
06.2019 - 08.2022
  • Developed marketing content, promotional materials, newsletters, and social media advertisements for the business
  • Utilized Canva to create graphics for the website, social media platforms, and email newsletters
  • Monitored customer support email, reached out to customers promptly to provide immediate resolution and maintain satisfaction
  • Maintained online storefront through Shopify, posting new product listings and designing storefront

Cashier

West Guilford Shopping Centre
West Guilford, ON
06.2017 - 08.2019
  • Operated cash register for cash, cheque, and credit card transactions
  • Checked personal identifications during alcohol, lottery, and tobacco sales
  • Replenished sales floor merchandise and organized shelves for optimal appearance

Education

Bachelor of Arts Honours - Psychology

Carleton University
Ottawa, ON
04.2025

Ontario Secondary School Diploma -

Haliburton Highlands Secondary School
Haliburton, ON
06.2021

Skills

  • Strong communication
  • Active listening
  • Attention to detail
  • Crisis intervention
  • Community engagement
  • Social media management
  • Event coordination

Certification

  • Applied Suicide Intervention Skills Training (ASIST), 2022-04-01
  • LivingWorks Start, 2023-08-01
  • Course on Research Ethics (TCPS-2: CORE 2022), 2023-10-01

References

Available Upon Request

Volunteer Experience

  • Research Assistant - Positive Activities in Intimate Relationships (PAIR) Lab
  • Crisis Line Responder - Distress Centre of Ottawa & Region
  • First Year Connections Peer Mentor - Carleton University
  • Central Orientation Facilitator - Carleton University

Timeline

Fundraising Organizer

Brooksong Retreat & Cancer Support Centre
05.2025 - 09.2025

Private Childcare Provider

Bruce Family
04.2024 - 09.2024

Special Event Fundraising Coordinator

Brooksong Retreat & Cancer Support Centre
05.2023 - 09.2023

Fundraising Coordinator

Brooksong Retreat & Cancer Support Centre
06.2022 - 08.2022

Administrative Assistant - Media & Communications

Right Brained Mom
06.2019 - 08.2022

Cashier

West Guilford Shopping Centre
06.2017 - 08.2019

Bachelor of Arts Honours - Psychology

Carleton University

Ontario Secondary School Diploma -

Haliburton Highlands Secondary School
Emma James