Emma James
Ottawa,Canada
Summary
Reliable and adaptable professional with a strong foundation in communication, organization, and customer service. Experienced in providing supportive, people-centered services in both team-based and independent roles. Known for a detail-oriented approach, quick learning, and strong interpersonal skills. Committed to delivering high-quality service and contributing to a positive, efficient work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fundraising Organizer
Brooksong Retreat & Cancer Support Centre
05.2025 - 09.2025
- Organized the annual fundraising campaign
- Designed and distributed campaign communications via social media, email newsletters, and radio PSAs, increasing donor engagement
- Coordinated donor thanking processes
- Managed stewardship and support of fundraising participants
- Collaborated with the team to organize campaign-related events
Private Childcare Provider
Bruce Family
Ottawa, ON
04.2024 - 09.2024
- Provided childcare for a 14-month-old infant, adhering to established routines
- Created a stimulating environment through exploration and play to foster social and emotional development
- Remained attuned to the child's emotional and physical well-being, providing consistent and nurturing care
Special Event Fundraising Coordinator
Brooksong Retreat & Cancer Support Centre
Haliburton, ON
05.2023 - 09.2023
- Organized fundraising campaign raising over $95 000 for the organization, exceeding fundraising goals
- Collaborated with the volunteer fundraising committee, set fundraising priorities, timelines, sponsorship goals, marketing and communications strategy
- Connected with local businesses to invite financial and in-kind sponsorship
Fundraising Coordinator
Brooksong Retreat & Cancer Support Centre
Haliburton, ON
06.2022 - 08.2022
- Researched grant opportunities corresponding with organizational missions and objectives, supported preparation and submission of applications
- Contributed to a grant application, which secured $105 000 for the organization
- Researched and identified potential donors and corporate sponsors
- Created a letter of inquiry template for continued use by the organization
Administrative Assistant - Media & Communications
Right Brained Mom
Haliburton, ON
06.2019 - 08.2022
- Developed marketing content, promotional materials, newsletters, and social media advertisements for the business
- Utilized Canva to create graphics for the website, social media platforms, and email newsletters
- Monitored customer support email, reached out to customers promptly to provide immediate resolution and maintain satisfaction
- Maintained online storefront through Shopify, posting new product listings and designing storefront
Cashier
West Guilford Shopping Centre
West Guilford, ON
06.2017 - 08.2019
- Operated cash register for cash, cheque, and credit card transactions
- Checked personal identifications during alcohol, lottery, and tobacco sales
- Replenished sales floor merchandise and organized shelves for optimal appearance
Education
Bachelor of Arts Honours - Psychology
Carleton University
Ottawa, ON04.2025
Ontario Secondary School Diploma -
Haliburton Highlands Secondary School
Haliburton, ON06.2021
Skills
- Strong communication
- Active listening
- Attention to detail
- Crisis intervention
- Community engagement
- Social media management
- Event coordination
Certification
- Applied Suicide Intervention Skills Training (ASIST), 2022-04-01
- LivingWorks Start, 2023-08-01
- Course on Research Ethics (TCPS-2: CORE 2022), 2023-10-01
References
Available Upon Request
Volunteer Experience
- Research Assistant - Positive Activities in Intimate Relationships (PAIR) Lab
- Crisis Line Responder - Distress Centre of Ottawa & Region
- First Year Connections Peer Mentor - Carleton University
- Central Orientation Facilitator - Carleton University
Timeline
Fundraising Organizer
Brooksong Retreat & Cancer Support Centre
05.2025 - 09.2025
Private Childcare Provider
Bruce Family
04.2024 - 09.2024
Special Event Fundraising Coordinator
Brooksong Retreat & Cancer Support Centre
05.2023 - 09.2023
Fundraising Coordinator
Brooksong Retreat & Cancer Support Centre
06.2022 - 08.2022
Administrative Assistant - Media & Communications
Right Brained Mom
06.2019 - 08.2022
Cashier
West Guilford Shopping Centre
06.2017 - 08.2019
Bachelor of Arts Honours - Psychology
Carleton University
Ontario Secondary School Diploma -
Haliburton Highlands Secondary School
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