Emma Hudson
Halifax
Summary
I have been excelling in customer service since I was 15 years old and am eager to combine my medical office administration education with my previous experience and apply it to the medical world.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registration Assistant
Nova Scotia College of Nursing
06.2023 - Current
- Contributed to Nova Scotia's healthcare system by utilizing my attention to detail to ensure internationally educated nurses have completed their applications correctly.
- Worked alongside a team to reach goals.
- Kept a safe and clean working environment.
Building Supervisor
Zatzman Sportsplex
06.2021 - Current
- Ensured safety of staff and patrons through emergency procedures.
- Developed strong relationships with staff and patrons by responding to their needs and providing exceptional service.
- Proactively prepared for different building activities.
Team Lead
Zatzman Sportsplex
06.2020 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Developed and maintained effective relationships with Aquatic staff and patrons to create a safe and fun envenvironment.
Sales Associate
Tim Hortons
05.2019 - 12.2019
- Effectively worked with the team to maintain productivity, safety, and quality customer service.
- Answered phone calls.
- Upheld employee expectations through punctuality, proper appearance, and multitasking to complete customer requests in a timely manner.
Education
Certificate - Medical Office Administration
Nova Scotia Community College
Halifax, NS05.2023
High School Diploma -
Island View High School
Eastern Passage, NS06.2021
Skills
- Medical Terminology
- Microsoft Word
- Microsoft Excel
- 60 WPM typing speed
- Customer Service
- Records Maintenance
- Fluent communication in French and English
- Patient Scheduling
- Attention to detail
- File Maintenance
- Office Organization
- Transcription
Certification
- Intermediate Workplace First Aid/CPR C
- Oxygen Administration
- Nonviolent Crisis Intervention
Timeline
Registration Assistant
Nova Scotia College of Nursing
06.2023 - Current
Building Supervisor
Zatzman Sportsplex
06.2021 - Current
Team Lead
Zatzman Sportsplex
06.2020 - Current
Sales Associate
Tim Hortons
05.2019 - 12.2019
Certificate - Medical Office Administration
Nova Scotia Community College
High School Diploma -
Island View High School
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