Emma Herrera
Soledad
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Star Pharmacy
03.2025 - 09.2025
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
BDC Service Representative
Cardinale Automotive Group
06.2024 - 11.2024
- Delivered product and service information to customers and identified upselling opportunities to maintain and increase income streams from customer relationships.
- Enhanced cross-functional collaboration by serving as a liaison between the sales department and BDC operations.
- Achieved high level of customer service by assisting customers and assessing needs.
- Assisted in resolving customer issues by competently responding to both internal and external customer requests.
Workshop Assistant
Greenfield Community Science Workshop
06.2023 - 08.2023
- Improved workshop efficiency by maintaining a clean and organized workspace.
- Increased overall workshop safety by implementing proper tool storage and maintenance procedures.
- Maintained accurate inventory records, ensuring materials were readily available for project completion.
- Provided excellent customer service, establishing rapport with clients and addressing their needs promptly.
Education
High School Diploma -
Notre Dame High School
Salinas, CA05.2024
Skills
- Instruction following
- Technical aptitude
- Customer service
- Time management
- Adaptability
- Positive and professional
Timeline
Retail Sales Associate
Star Pharmacy
03.2025 - 09.2025
BDC Service Representative
Cardinale Automotive Group
06.2024 - 11.2024
Workshop Assistant
Greenfield Community Science Workshop
06.2023 - 08.2023
High School Diploma -
Notre Dame High School