Emma Hawes
Dartmouth
Summary
Outgoing Front Office Assistant with 5 years of experience in office and administrative work. Highly organized and self-motivated professional with an efficiency-driven approach to handling administrative needs. Familiar with providing administrative support, coordinating paperwork and serving customer needs.
Overview
5
5
years of professional experience
Work History
Front Office Assistant
Twin Cities Engravers
03.2019 - 12.2023
- Answered and directed phone calls, took messages, and responding to inquiries in-person and through email.
- Prepared invoices and tracked sales with accounting software.
- Managed accounts receivable.
- Organized shipping arrangements.
- Regularly updated record filing system to improve document organization and management.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Proofread and edited documents for accuracy and grammar.
- Handled cash and processed debit and credit transactions.
- Performed inventory of showroom products, supplies and materials.
- Inspected finished products for imperfections and other quality standards.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Cashier
Sobeys
09.2019 - 03.2020
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Arts - History
Dalhousie University
Halifax, NS06.2027
High School Diploma -
Woodlawn High School
Dartmouth, NS06.2020
Skills
- Billing and Invoicing
- Customer and Client Relations
- Accounts Receivable
- Document Control
- File Management
- QuickBooks (Accounting Software)
- Adobe Suite
- Telephone skills
Timeline
Cashier
Sobeys
09.2019 - 03.2020
Front Office Assistant
Twin Cities Engravers
03.2019 - 12.2023
Bachelor of Arts - History
Dalhousie University
High School Diploma -
Woodlawn High School
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