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Emma Gullo
Aurora,ON
Summary
Committed and hardworking. Experiences consisted of processing transactions and assisting customers. Dedicated to resolving issues with patience and kindness. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Cashier and Customer Service Clerk
Longos
Aurora, ON
10.2021 - 05.2024
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Collaborated with team members to optimize service delivery during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers and lottery tickets at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints effectively, promoting loyalty and satisfaction.
Education
Bachelor in Health Science - Nursing
University of Ottawa
Ottawa2029
High School Diploma -
St. Maximilian Kolbe CHS
Aurora06.2025
Skills
- Leadership
- Communication
- Problem solving
- Adaptability
- Patience and empathy
- Customer service
Certification
- Smart Serve
- Basic Life Support (CPR-HCP)
- Baby Sitting License
Timeline
Cashier and Customer Service Clerk
Longos
10.2021 - 05.2024
Bachelor in Health Science - Nursing
University of Ottawa
High School Diploma -
St. Maximilian Kolbe CHS