Summary
Overview
Work History
Education
Skills
Timeline
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Emma Griswold

ARROYO GRANDE

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Coastal Surgical Institute
01.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Assisted with payroll, ensuring that timecards were correct and edited.
  • Coordinated scheduling for gastrointestinal procedures and facilitated communication with the gastroenterology office.
  • Verified patients' insurance coverage before procedures, managing insurance-related inquiries and benefits assessment.
  • Contributed to Accounts Payable processes, accurately recording incoming invoices into QuickBooks, overseeing check generation, and ensuring precise mailing.

Server

Shell Beach Brewhouse
04.2017 - 12.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Front Desk Receptionist

Pathways To Health
10.2014 - 01.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Collected payments, processed transactions and updated relevant records.

Education

Associate of Science - Business Administration

Cuesta College
San Luis Obispo, CA
06.2024

High School Diploma -

Arroyo Grande High School
Arroyo Grande, CA
06.2016

Skills

  • Database Administration
  • Account Balancing
  • Statistical Data Gathering
  • Insurance Eligibility Verifications
  • Prioritizing Patients
  • Critical Thinking
  • Time Management

Timeline

Administrative Assistant

Coastal Surgical Institute
01.2020 - Current

Server

Shell Beach Brewhouse
04.2017 - 12.2020

Front Desk Receptionist

Pathways To Health
10.2014 - 01.2020

Associate of Science - Business Administration

Cuesta College

High School Diploma -

Arroyo Grande High School

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Emma Griswold