Motivated Social Worker with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
10
10
years of professional experience
Work History
Graduate Teachers Assistant
Lakehead University
09.2024 - Current
Assist professors with marking assignments
Monitor student progress and maintain accurate records of assignments and grades
Providing support to students within office hours and over email whenever needed
Operational Support Worker
Waypoint Centre for Mental Health Care
01.2022 - Current
Observed and monitored patient behaviours and supported the patient care process
Assisted with and accompanied patients during leaves of absence and out-of-hospital escorts
Member of a four-person seclusion relief team provides high-risk patients a chance to participate in activities on their floor, leave their seclusion rooms and foster meaningful interactions with staff and co-patients
Develop a therapeutic rapport with patients
Engage patients through recreational activities, such as art, swimming, gym activities and more
Monitor and observe patient behaviours and report relevant observations
Processing patient admissions and discharges from the facility
Provided perimeter and operational security services within a high-security forensic mental health facility
Experience in a team-lead position
Student placement with the Community Mobilization Unit
Ontario Provincial Police
01.2024 - 06.2024
Worked as part of the Mobile Crisis Response Team, including going to crisis calls, doing follow up calls and doing crisis intervention
Participated in community outreach within the city of Orillia
Organized community events for the Orillia Detachment including an internal and community Police Week
Conducted in-depth research for projects for the unit
Duntroon Highlands Golf Course
08.2021 - 11.2021
Assisted in hospitality staff scheduling
Worked in customer service interacting daily with members and visitors of the golf course ensuring all their needs were met to their satisfaction
Assisted with events and tournaments
Daily cash reconciliation for the food and beverage department
Food and Beverage worker
Followed all Smart Serve protocols and enforced all COVID-19 policies as they were implemented
Server and Bartender
Boston Pizza
01.2015 - 07.2021
Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals for groups as large as 40 customers and ensuring the satisfaction of customers
The job also included making drinks for guests and other servers, such as mixed drinks, and specialty cocktails and pouring beer
Hostess
Assisted with seating people, cleaning, bussing tables, running food to tables, organizing how the food went out to customers, and occasionally assisting servers with taking orders or running food and drinks
Cashier
Sportchek
01.2018 - 01.2019
Customer Services
Interacting with customers daily, greeting them, asking questions about their experience, and dealing with issues when they arise
Cash Office: Working with cash, doing daily deposits and counting and balancing tills and safes while writing paperwork and keeping detailed records of what is being done
Education
Master of Social Work -
Lakehead University
Orillia, ON
06.2024
Honor’s Bachelor of Social Work -
Lakehead University
Cognitive Behavioral Therapy Certificate -
Wilfrid Laurier University
12-2025
Teaching And Learning in Higher Education
Lakehead University
Orillia, ON
08-2025
Diploma in Community and Justice Services -
Georgian College
05.2022
Bachelor of Arts - Political Science
University of Guelph
12.2020
OSSD -
Huron Heights Secondary School
12.2016
Skills
Attention to detail
Analytical thinking
Crisis intervention
Community resources
Effective communication
Relationship building
Behavior management
Compassionate
Client advocacy
Conflict resolution
Mentoring students
Volunteer Experience
Big Brothers and Big Sisters of North Simcoe, Mentor, 01/01/23, Current
HELPaws, Volunteer, 08/01/23, Current
Certificatesandaccomplishments
Registered Social Worker, Ontario College of Social Workers and Social Service Workers, 855612