Overview
Work History
Education
Skills
Certification
Timeline
Generic

EMMA GOOD

Canmore

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tour Guide

Radventures
04.2024 - Current
  • Guided/ transported guests around popular Banff attractions while giving local knowledge about the area.
  • Built personal relationships with guests to promote positive experiences.
  • Ensured timely departures and arrivals of tours while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.

Lift Operator

Fernie Alpine Resort
11.2023 - 04.2024
  • Provided physical assistance to guests as required
  • Maintained lift mazes, ramps and signs
  • Built and established positive relationships with patrons, team members and supervisors
  • Alerted mountain staff of any serious problems on lift

Front of House Waitress

Hamilton Island Enterprises
09.2021 - 10.2023
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Worked with POS system to place orders, manage bills and handle complimentary items

Ski Rental Technician

HTM Niseko
12.2022 - 03.2023
  • Assisted customers in choosing the appropriate snow gear for their needs
  • Fit out customers' rental skis and snowboards to ensure the best experience for them
  • Shared knowledge and advice for the local ski fields

Education

High School Diploma -

Oxley High School
Tamworth, NSW
11.2017

Skills

    8 years of communication

    Time management

    Adaptability

    Initiative thinking

    Leadership

    Teamwork

Certification

Certified First Aid & CPR level C (BL)

Interpretive Guide Association course

Timeline

Tour Guide

Radventures
04.2024 - Current

Lift Operator

Fernie Alpine Resort
11.2023 - 04.2024

Ski Rental Technician

HTM Niseko
12.2022 - 03.2023

Front of House Waitress

Hamilton Island Enterprises
09.2021 - 10.2023

High School Diploma -

Oxley High School

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EMMA GOOD