Emma Gogan
Summary
Dependable individual with exceptional people skills. Team player committed to high levels of job performance and positively interacts with customers and employees. Very eager to gain more work experience in different fields of work
Overview
5
5
years of professional experience
1
1
Certification
Work History
SERVER
Shoeless Joe's Sports Bar and Grill
05.2024 - 04.2025
- Demonstrate strong multitasking skills by managing multiple tables without compromising service quality
- Work with POS system to place orders, manage bills, and handle complementary items
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experience
SALAD BAR SUPERVISOR
Real Canadian Superstore
09.2022 - 07.2023
- Trained staff on proper recipe procedures as well as safety regulations and productivity strategies
- Maintained department cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Assisted in managing staff schedules and maintained adequate coverage for all shifts
- Handled supply and food orders for department
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Increased departments weekly sales from previous years
LAWN MAINTENANCE WORKER
Lochris Holding
05.2020 - 10.2022
- Operated landscaping equipment with focus on safety and machine longevity
- Performed planting, watering, mulching, and edging of lawns
- Maintained routine landscaping schedules to boost lawn health
SALAD BAR CLERK
Real Canadian Superstore
12.2019 - 09.2022
- Fulfilled written and verbal orders by preparing a variety of food
- Prepared products with proper washing, cutting, peeling and slicing procedures
- Maintained appropriate bar and display conditions by filling, cleaning, straightening, culling and rotating product
- Produced various food items in a timely manner
Education
CUSTOMS/BORDER SERVICES ADMINISTRATION -
Sir Sanford Fleming College
06.2025
Skills
- Collaboration
- Time Management
- Problem Solving
- Reliability
- Customer Service
- Staff Training
- Inventory Management
- Team Leadership
Certification
- PAL Firearms- Restricted and Unrestricted (11/2024)
- ECertificate-Smart Serve Ontario (03/2023)
- Introduction to Bartending and Mixology Certification- Toronto Institute of Bartending (11/2023)
Timeline
SERVER
Shoeless Joe's Sports Bar and Grill
05.2024 - 04.2025
SALAD BAR SUPERVISOR
Real Canadian Superstore
09.2022 - 07.2023
LAWN MAINTENANCE WORKER
Lochris Holding
05.2020 - 10.2022
SALAD BAR CLERK
Real Canadian Superstore
12.2019 - 09.2022
- PAL Firearms- Restricted and Unrestricted (11/2024)
- ECertificate-Smart Serve Ontario (03/2023)
- Introduction to Bartending and Mixology Certification- Toronto Institute of Bartending (11/2023)
CUSTOMS/BORDER SERVICES ADMINISTRATION -
Sir Sanford Fleming College
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