Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emma Glenn

Cornwall

Summary

Proven track record in event coordination and customer service excellence, notably with Queens University, where I enhanced event accessibility and logistics for over 2,400 international students. Skilled in scheduling management and cross-cultural awareness, I excel in creating efficient, inclusive environments. Technologically proficient, adept at maintaining high standards of cleanliness and organization.

Overview

7
7
years of professional experience

Work History

General Executive Member

Vogue Charity Fashion Show
09.2023 - 04.2024

Engaged in philanthropic work with the local community, putting on fundraisers and running a fashion event for Extend A Family Kingston. Participated and engaged with community and team members, built string connections with recipients of charity.

Grocery Store Worker

Foodland
08.2017 - 01.2024

Worked on the Floor, Deli and Bakery departments mainly focusing on customer service. Maintained a clean and organized environment for a positive shopping experience.

Orientation Coordinator

Queens Univerity
12.2022 - 10.2024

Coordinated logistics of events for 2,400 incoming students from all across the globe and provided ongoing support for students through workshops and connecting them with resources.

  • Ensured accessibility for all students at orientation events by working closely with the Disability Services and the City of Kingston to accommodate individual needs.

Voting Clerk

Elections Ontario
05.2022 - 06.2022

Handled sensitive voter information with utmost confidentiality, following established data protection protocols closely.

  • Facilitated smooth election day operations by setting up, maintaining, and breaking down voting equipment and stations.

Hostess Trainer

Tommy's
06.2022 - 09.2022

Worked with Point of Sale systems, greeted customers and assisted servers during peak hours.

  • Managed high-pressure situations during, maintaining excellent customer service and smooth operations.
  • Trained and mentored new hostesses.

Education

Bachelor of Arts - Global Development Studies

Queens University
Kingston
06.2024

High School Diploma -

St. Joseph's Catholic Secondary Schoo;
Cornwall, ON
06.2019

Skills

  • Scheduling Management
  • Cross-cultural awareness
  • Human Resources Support
  • Peer Mentoring
  • Activity Planning
  • Cleanliness Maintenance

Languages

English
Native or Bilingual
French
Limited Working
Spanish
Elementary

Timeline

General Executive Member

Vogue Charity Fashion Show
09.2023 - 04.2024

Orientation Coordinator

Queens Univerity
12.2022 - 10.2024

Hostess Trainer

Tommy's
06.2022 - 09.2022

Voting Clerk

Elections Ontario
05.2022 - 06.2022

Grocery Store Worker

Foodland
08.2017 - 01.2024

Bachelor of Arts - Global Development Studies

Queens University

High School Diploma -

St. Joseph's Catholic Secondary Schoo;
Emma Glenn