Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emma Fletcher

Saskatoon,SK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate worker, focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

In Home Support Worker

Jennifer Fletcher
Saskatoon
01.2023 - 08.2023
  • Cared for elderly male with dementia by assisting with personal hygiene tasks and completing basic household chores.
  • Improved patient outlook and daily living through compassionate care.
  • Drove client to doctors' appointments and social outings.
  • Administered medications according to written instructions from physician or pharmacist.
  • Provided companionship by engaging in conversation, playing games or reading aloud.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted clients with maintaining good personal hygiene.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Managed patient transportation and appointment scheduling.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Tracked and reported clients' progress based on observations and conversations.
  • Helped clients stay happy and healthy by providing mental and emotional support.

Server

Tim Hortons
Warman
10.2019 - 03.2020
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Cleaned tables and chairs to prepare dining area for next customers.

Waitress

Thomas the Cook
Warman
04.2019 - 09.2019
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Provided accurate change for cash transactions using a cash register system.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Informed customers about specials, upselling additional food and drink items.
  • Stocked server areas with supplies before, during and after shifts.
  • Suggested additional items to customers to increase restaurant sales.

Family Babysitter

Ally White
Saskatoon
  • Provided a safe, nurturing environment for the children while parents were away.
  • Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
  • Prepared meals according to instructions given by parents.
  • Took children out on walks or to playgrounds to encourage physical activity.
  • Assisted children in developing good hygiene habits such as brushing teeth and washing hands.
  • Read books to the kids before bedtime or during quiet time.
  • Enforced rules set by the parents regarding television time, toys, snacks.
  • Provided transportation for kids to after-school activities.
  • Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
  • Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Observed children during snack time to prevent choking.
  • Took children to and from school and extra-curricular activities.

Education

High School Diploma -

Warman High School
06.2022

Skills

  • Care Plan Assessment
  • Care Plan Adherence
  • Behavior Redirection
  • Emotional Support
  • Compassionate Caregiving
  • Dementia Care
  • Recreational Activities
  • Nutritional support
  • Behavioral/ support/ Management
  • Patient transportation
  • Medication Administration
  • Chronic Disease Management
  • Schedule Management
  • Care Plan Management
  • Progress Documentation
  • Housekeeping
  • Patient Transport
  • Meal Preparation
  • Dining Customer Service
  • Menu Memorization
  • Beverage Preparation
  • Sales and Marketing
  • Payment Processing
  • Team Collaboration

Affiliations

  • In my free time I love exploring nature and being outside.
  • always looking for an adventure.
  • passionate mental health advocate.
  • love spending time with family and friends.

Timeline

In Home Support Worker

Jennifer Fletcher
01.2023 - 08.2023

Server

Tim Hortons
10.2019 - 03.2020

Waitress

Thomas the Cook
04.2019 - 09.2019

Family Babysitter

Ally White

High School Diploma -

Warman High School
Emma Fletcher