Emma Fehr
Leamington,ON
Summary
Proactive Customer Service Cashier with extensive experience in maintaining a clean, organized workspace and handling high-pressure situations calmly. Skilled in cash handling, POS system operation, and resolving customer complaints with professionalism and empathy. Known for meeting customer service goals and exceeding customer expectations.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Arby's
12.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Leamington District Secondary School
Leamington, ON06.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Cash Management
- POS System Operation
- Refund handling
- Customer Assistance
- Reliable and Responsible
Languages
English
Full Professional
volunteer work
Kids club- meadow brook church September 2020- April 2024
Worked in children's ministry
planned events
helped children when they were hurt
Co-op- The Toy Box September 2022- January 2023. January 2024- June 2024
Worked in child care
read documents
took care of kids.
Timeline
Customer Service Cashier
Arby's
12.2021 - Current
High School Diploma -
Leamington District Secondary School
Similar Profiles
Christian NorrisChristian Norris
Fry Cook at Arby'sFry Cook at Arby's
RAKIIYA ALLENRAKIIYA ALLEN
Shift Manager at Arby'sShift Manager at Arby's
Angel DeVriesAngel DeVries
Shift Manager & Team Member at Arby'sShift Manager & Team Member at Arby's
BRIANNA PEREZBRIANNA PEREZ
Team Member at Arby'sTeam Member at Arby's
Iman AhmadIman Ahmad
Portuguese Club at Server JobsPortuguese Club at Server Jobs