Emma Espinoza
Fresno
Summary
Results-driven Strategic Account Executive with a proven track record of driving revenue growth, closing high-impact deals, and building long-term client relationships. Skilled in customer relationship management, strategic planning, problem-solving, and negotiation. Known for delivering tailored solutions that address unique business needs, increase customer satisfaction, and generate measurable results. Proven success in managing key accounts and executing growth strategies that consistently exceed sales targets.
Overview
5
5
years of professional experience
Work History
Strategic Account Executive
Payroll People Inc
Fresno
09.2024 - Current
- Manage and Grow Key Accounts: Serve as the primary point of contact for high-value clients, ensuring satisfaction, retention, and long-term partnership success.
- Drive Revenue Growth: Identify upselling and cross-selling opportunities within existing accounts to maximize account value and meet sales quotas.
- Develop Account Strategies: Create and execute strategic account plans tailored to each client’s business goals, market position, and operational needs.
- Build Executive Relationships: Cultivate strong relationships with C-level decision-makers and key stakeholders to strengthen account influence and trust.
- Collaborate cross-functionally: Partner with marketing, product, customer success, and support teams to deliver seamless client experiences and customized solutions.
- Conduct Business Reviews: Lead regular performance and strategy reviews with clients to assess outcomes, realign goals, and identify growth opportunities.
- Forecast and Report, Track and report insights to leadership using CRM tools like Salesforce or HubSpot.
District Sales Manager
ADP
Fresno
03.2022 - 09.2024
- Successfully managed a robust sales pipeline, consistently achieving and exceeding quarterly and annual sales targets
- Closed 100+ deals totaling over $250,000 in value, earning recognition in ADP’s 100% Club for top-tier performance
- Expert in strategic selling and cross-functional collaboration to enhance client satisfaction and long-term retention
- Known for strong relationship-building, consultative selling, and delivering measurable business results
- Developed and maintained key partnerships with regional and community banks to drive referral business and co-branded sales initiatives
- Trained and mentored new sales hires, providing onboarding support and coaching on CRM tools, sales techniques, and product knowledge.
Recruiter Manager
The Johnson Group
Elk Grove
01.2021 - 03.2022
- Manage full-cycle recruitment from job posting to onboarding
- Partner with hiring managers to understand role requirements
- Source and engage top talent through various channels
- Coordinate and streamline interview and selection processes
- Collaborate with HR and onboarding teams for smooth transition
Education
University of Arizona
Tucson, AZSkills
- CRM Tools: Proficient in Salesforce, HubSpot, iSolved, Sales Genie
- Negotiation & Persuasion
- Customer Relationship Management
- Market & Competitive Analysis
- Social media marketing
- Strategic planning
- Effective communication
- Leadership qualities
- Channel & Partnership Development
- Customer Retention & Expansion
Accomplishments
- 100% Percent Club for exceptional performance during the fiscal year for ADP
Timeline
Strategic Account Executive
Payroll People Inc
09.2024 - Current
District Sales Manager
ADP
03.2022 - 09.2024
Recruiter Manager
The Johnson Group
01.2021 - 03.2022
University of Arizona
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