EMMA DOXTDATOR
Caledonia
Summary
Adaptable and professional with expertise in personnel development, team collaboration and resolving issues promptly with customers, and operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marketing and Communications Intern
Ministry of Indigenous Affairs and First Nations Economic Reconciliation
09.2024 - Current
- Design and create products
- Assisted in developing marketing and communication strategies to support Indigenous initiatives
- Created digital content and social media materials to enhance public engagement
- Drafted press releases, reports, and internal communications
- Conducted research on Indigenous economic development to inform marketing efforts
- Coordinated outreach campaigns to raise awareness of government programs and initiatives
- Worked closely with stakeholders to ensure culturally appropriate messaging and representation
Social Media Manager
Freelance
08.2023 - Current
- Manage and grow Instagram accounts for clients by creating and scheduling engaging content
- Develop content strategies tailored to client goals, target audience, and industry trends
- Monitor analytics and insights to optimize engagement, reach, and follower growth
- Engage with followers through comments, messages, and community interactions to build brand presence
- Collaborate with clients to maintain a consistent brand voice and visual identity across platforms
EL Designs
02.2021 - 01.2025
- Design and create products
- Creating ads for social media channels
- Business collaboration
- Managing and engaging current and new customers
- Awareness for product trends
Marketing Intern
Cooper Equipment Rentals
05.2023 - 08.2023
- Created marketing materials and content to enhance brand awareness
- Organized and managed data to support marketing initiatives and reporting
- Created presentations and slideshows to assist in marketing strategies and team meetings
- Collaborated with the marketing team on various projects, including campaigns and promotions
- Assisted in content creation and internal communications to enhance brand visibility
- Conducted research and compiled industry insights to support decision-making
Inclusion Counsellor
Haldimand County
06.2022 - 08.2022
- Supported children from the ages of 4-9 in the inclusive summer camp program
- Responsible for 1:1 support, adhering to person centered support plans
- Organized trips, activities, and daily crafts
- Communicated with parents and supervisors daily
- Supported extended care for camp children weekly
- Achieved awards of excellence for my leadership
Sink Float Operator
CGC
05.2021 - 09.2021
- Company Overview: Hagersville, ON
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
- Developed and maintained courteous and effective working relationships
- Monitored company inventory to keep stock levels and databases updated
- Conducted quality inspections of finished products and made minor repairs to meet project expectations
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Hagersville, ON
Server
Cayuga Golf Course
04.2020 - 09.2020
- Company Overview: Hagersville, ON
- Kept register accurate through correct billing, payment processing and cash management practices
- Cultivated warm relationships with regular customers
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer
- Answered customers' questions, recommended items and recorded order information
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic times while maintaining calm, professional demeanor
- Hagersville, ON
Server
Victors Cornerstone
09.2017 - 08.2018
- Company Overview: Caledonia, ON
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Worked with POS system to place orders, manage bills and handle complimentary items
- Used slow periods to restock supplies, ice, trays, and delivery bags
- Bussed and reset tables to keep dining room and work areas clean
- Noted special patron requests and followed up with kitchen to confirm delivery
- Kept register accurate through correct billing, payment processing and cash management practices
- Checked identification for minimum age for sale of alcoholic beverages
- Increased sales significantly by upselling higher-end products to customers
- Caledonia, ON
Education
Diploma - Marketing and Digital Marketing
McMaster University
Hamilton, ONBachelor - Sociology: Sociology and Leadership
Wilfred Laurier University
Waterloo, ONSkills
- Teamwork
- Customer service
- Computer skills
- Organization and Time management
- Attentive listening skills
- Written Communication
- Leadership
- Excellent Verbal Communication
- Organization
- Problem Solving
Certification
- Smart Serve
- High Five
- Safeguard
Timeline
Marketing and Communications Intern
Ministry of Indigenous Affairs and First Nations Economic Reconciliation
09.2024 - Current
Social Media Manager
Freelance
08.2023 - Current
Marketing Intern
Cooper Equipment Rentals
05.2023 - 08.2023
Inclusion Counsellor
Haldimand County
06.2022 - 08.2022
Sink Float Operator
CGC
05.2021 - 09.2021
EL Designs
02.2021 - 01.2025
Server
Cayuga Golf Course
04.2020 - 09.2020
Server
Victors Cornerstone
09.2017 - 08.2018
Bachelor - Sociology: Sociology and Leadership
Wilfred Laurier University
Diploma - Marketing and Digital Marketing
McMaster University