Detail-oriented host skilled in effective time management and maintaining composure under pressure. Experienced in managing reservations and coordinating events, ensuring exceptional guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Vida Modern Mexican + Tequila
Redondo Beach, CA
07.2025 - Current
Greeted and seated guests promptly, ensuring efficient flow of service.
Managed reservations using POS system to optimize seating arrangements.
Provided menu information and recommendations to enhance guest experience.
Assisted with special events, coordinating seating and guest needs effectively.
Maintained cleanliness of front-of-house areas, enhancing overall ambiance.
Trained new hosts on operational procedures and customer service standards.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Barista
BlendzUp Acai
Redondo Beach, CA
11.2024 - 07.2025
Prepared high-quality beverages following standardized recipes and customer preferences.
Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
Maintained cleanliness of equipment and workstations to comply with health standards.
Operated point-of-sale system efficiently, processing orders and handling transactions accurately.
Assisted in inventory management, monitoring stock levels and restocking supplies as needed.
Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Educated customers on menu items, promoting specials and seasonal offerings effectively.