Emma Dennis
Toronto,Ontario
Summary
A recent Human Resources graduate with excellent problem-solving skills and the ability to work in high-pressure, fast-paced environments with minimal oversight. I am a diligent and hard-working individual and committed job seeker looking for professional experience in the workplace.
Overview
18
18
years of professional experience
Work History
Corporate Concierge
Compass Canada
Toronto, ON
05.2023 - 08.2023
- Oversaw multiple corporate floors with employee lounge areas and cafes, ensuring tidiness, organization, and functionality to enhance employee satisfaction and productivity.
- Maintained conference and meeting rooms, including the upkeep of whiteboards and ensuring all audio-visual equipment was in working order.
- Oversaw supplies management, ensuring adequate stock levels in areas such as the kitchen(s), printer/mail room(s), and stationary inventory and mail organization/distribution.
- Maintained dishwashing duties and the overall cleanliness of kitchen and cafe areas, contributing to a hygienic and organized workplace environment.
- Conducted daily facility and equipment inspections, identifying and addressing issues with printers/copiers, kitchen appliances, lighting malfunctions and furniture repairs to maintain operational efficiency and uphold a safe and comfortable work environment.
Supervisor/Food Service
FLOCK Rotisserie + Greens
Toronto
11.2017 - 12.2018
- Achieved results by working with staff to meet established targets
- Conducted regular reviews of operations and identified areas for improvement
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Maintained compliance with company policies, objectives, and communication goals.
Assistant Manager/Food Service
Big Smoke Burger
Toronto
05.2016 - 11.2017
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Developed strategy to increase sales and drive profits
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Administrative Support/Reception
Drake International
Toronto
02.2006 - 11.2013
- Maintained the front desk and reception area as well as conference and meeting rooms, helping to provide a positive first impression to clients and visitors.
- Greeted clients and visitors as they arrived and assisted them with their next steps.
- Handled incoming calls and emails and directed individuals to the appropriate department or employee.
- Handled incoming and outgoing mail, parcels, and packages.
- Coordinated travel arrangements for staff members as requested.
- Operated office equipment, including copiers, scanners, and fax machines.
- Demonstrated respect, friendliness, and willingness to help wherever needed, helping to maintain positive work relationships with fellow staff and management.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Business Diploma - Human Resources
George Brown College
Toronto, ON04-2024
Bachelor of Arts - Social Welfare and Social Development
Nipissing University
North Bay, ONSkills
- Supervising Employees
- Leadership and Motivation
- Performance Management
- Interpersonal and Communication Skills
- Problem Solving and Conflict Resolution
- Administrative Support
- Microsoft 365
- Effective Multitasking
Websites
Timeline
Corporate Concierge
Compass Canada
05.2023 - 08.2023
Supervisor/Food Service
FLOCK Rotisserie + Greens
11.2017 - 12.2018
Assistant Manager/Food Service
Big Smoke Burger
05.2016 - 11.2017
Administrative Support/Reception
Drake International
02.2006 - 11.2013
Business Diploma - Human Resources
George Brown College
Bachelor of Arts - Social Welfare and Social Development
Nipissing University
Similar Profiles
Usrat Tayeba ToriUsrat Tayeba Tori
Food Service Worker at Compass CanadaFood Service Worker at Compass Canada
Milena BoricicMilena Boricic
Food Service Manager at Compass CanadaFood Service Manager at Compass Canada
IVANKA MILETICHIVANKA MILETICH
FOH Supervisor at Compass CanadaFOH Supervisor at Compass Canada