Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Emma DeGagne

Calgary,Canada

Summary

Dedicated professional with a strong work ethic and a proven ability to adapt to various work environments. Skilled in customer service, teamwork, and problem-solving in fast-paced environments. Committed to delivering quality results, maintaining professionalism, and continuously learning to enhance performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Bartender

Boston Pizza Chinook
11.2023 - Current
  • Ensured that each guest is served quickly and efficiently.
  • Stayed informed about daily specials, new menu items, and promotions.
  • Performed opening and closing duties.
  • Engaged with guests to ensure a personalized dining experience.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored food quality and presentation before serving to guests.
  • Completed daily bar, restaurant inventories, and task sheets.

Server

Earls Bankers Hall
08.2023 - 11.2023
  • Maintained clean and organized dining areas.
  • Displayed advanced knowledge about the restaurant's menu and products.
  • Informed customers of daily specials and popular menu items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Server/Bartender

Ranchman's
06.2022 - 07.2023
  • Effectively multitasked within a fast-paced environment.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Set up and organize private areas for bottle service.
  • Trained new servers on menu items and restaurant standards.
  • Interacted and engaged with guests and regulars
  • Provided excellent customer service to ensure satisfaction

Skills

  • Multitasking
  • Customer service
  • General Labour
  • Effective communication
  • Suggestive selling
  • Problem solving under pressure
  • Team collaboration
  • Attention to detail

Certification

  • Alberta Pro Serve Liquor and Staff Training - February 2021
  • Diploma - Golden Secondary School- June 2019

Timeline

Server/Bartender

Boston Pizza Chinook
11.2023 - Current

Server

Earls Bankers Hall
08.2023 - 11.2023

Server/Bartender

Ranchman's
06.2022 - 07.2023

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Emma DeGagne