Emma Dang
Toronto
Summary
I am motivated and responsible with good judgement, time management, excellent communication. Adept at quickly assessing situations. Seeking for a challenge role in a reputable company where I can advance my knowledge, pick up new skills, and use what I've learned.
Overview
3
3
years of professional experience
Work History
Server
Daimaru Shabu Shabu
Markham, ON
03.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Bartender
Daimaru Shabu Shabu
Markham, ON
09.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
Kim Vietnamese Restaurant
546 Dundas St W, Toronto, ON M5T 1H3
11.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Scorekeeper
Ontario Basketball Association
11.2022 - 06.2024
- Set up, checked and broke down equipment for each game.
- Documented game actions to accurately update league, player and team statistics.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Communicated with fans, coaches, players, and other umpires.
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Explained and taught regulations and rules to players and coaches.
- Made judgment calls on unsportsmanlike behavior and other violations.
Education
High School Diploma -
Newtonbrook SS
155 Hilda Ave, North York, ON M2M 1V606-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Fast Learner
- Responsible
- Multitasking Abilities
- Attention to detail
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Server
Daimaru Shabu Shabu
03.2025 - Current
Bartender
Daimaru Shabu Shabu
09.2024 - 03.2025
Server
Kim Vietnamese Restaurant
11.2023 - 09.2024
Scorekeeper
Ontario Basketball Association
11.2022 - 06.2024
High School Diploma -
Newtonbrook SS