Emma Crocker
Miramichi,NB
Summary
Dynamic leader with proven expertise in customer service management and problem-solving, honed at Sport Chek and Miramichi Golf And Country Club. Excelled in enhancing store sales through strategic merchandise displays and fostering team unity for improved performance. Skilled in store organization and team building, consistently promoting a positive and efficient work environment.
Overview
2025
2025
years of professional experience
Work History
Assistant Store Manager
Sport Chek
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
Bartender
Miramichi Golf And Country Club
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Ridgeway North Private School
Miramichi, NB06.2021
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Time Management
- Attention to Detail
- Customer Service Management
- Team Building and Leadership
- Store Opening and Closing
- Store Organization
Languages
English
Full Professional
Timeline
Bartender
Miramichi Golf And Country Club
04.2024 - Current
Assistant Store Manager
Sport Chek
High School Diploma -
Ridgeway North Private School
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