Compassionate and detail-oriented pharmacist with 9+ years of experience in high-volume retail pharmacy, excelling in clinical decision-making, medication therapy management, and insurance claim resolution. Proven ability to improve patient outcomes through education, adherence support, and collaboration with interdisciplinary teams. Adept at navigating third-party billing, resolving prior authorizations, and ensuring compliance with federal, state, and payer requirements. Multilingual in Mandarin Chinese and Japanese, enabling effective communication with diverse patient populations.