Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Chervatin

Victoria,BC

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Copper Otter Bar and Grill
06.2024 - Current
  • Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serves food and beverages promptly with focused attention to customer needs.
  • Works with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivates warm relationships with regular customers.
  • Performs opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Photography Assistant

Rachel Lenkowski Photography
06.2021 - Current
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Supported photography and video shoots by helping with equipment setup.

Private Nanny

Theresa Grimmer
11.2023 - 02.2025
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.

Barista

Vanilla Leaf Bakery
06.2024 - 11.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Marina Staff Member

Port Browning Marina Resort
04.2022 - 10.2022
  • Assisted with boat launching and docking, ensuring a smooth and stress-free experience for guests.
  • Assisted in training new staff members, ensuring they were equipped with the skills needed for success in their roles.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, and emails directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Front of House Employee/Kitchen Staff Member

Del Vecchio Pasta Fresca
05.2020 - 05.2021
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

Gulf Islands Secondary School
Salt Spring Island, BC
06-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • High volume dining
  • Customer service
  • Cleanliness standards

Certification

  • Food Safe
  • Serving it right

Timeline

Server

Copper Otter Bar and Grill
06.2024 - Current

Barista

Vanilla Leaf Bakery
06.2024 - 11.2024

Private Nanny

Theresa Grimmer
11.2023 - 02.2025

Marina Staff Member

Port Browning Marina Resort
04.2022 - 10.2022

Photography Assistant

Rachel Lenkowski Photography
06.2021 - Current

Front of House Employee/Kitchen Staff Member

Del Vecchio Pasta Fresca
05.2020 - 05.2021

High School Diploma -

Gulf Islands Secondary School

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Emma Chervatin