Emma Carnell
Leduc,AB
Summary
Dynamic and results-oriented professional with a proven track record at Montanas, adept at multitasking and maintaining a calm demeanor in high-pressure situations. Skilled in verbal and written communication and food safety, I enhanced customer satisfaction and fostered repeat business through exceptional service and team collaboration.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Montanas
Nisku, AB
05.2024 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered phone calls to take orders, give information and document reservations.
Crew Member
Mucho Burrito
5311 Discovery Way, Leduc
09.2022 - 05.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Leduc Composite High School
Leduc, AB06.2024
Skills
- Time Management
- Verbal and Written Communication
- Cash Handling
- Active Listening
- Clear Communication
- Health and Safety Compliance
- Team Contribution
- Restaurant Operation
Timeline
Restaurant Hostess
Montanas
05.2024 - Current
Crew Member
Mucho Burrito
09.2022 - 05.2023
High School Diploma -
Leduc Composite High School