Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emma Carmichael

Kelowna,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Kelowna Brow And Co
Kelowna, BC
03.2025 - Current
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Tanning Consultant

Glaze Tanning
Kelowna, Canada
11.2024 - Current
  • Cleaning and sanitizing tanning beds
  • Selling and promoting lotions and packages
  • Managing reception area and greeting guests
  • Using product knowledge to help guests select correct lotions and tanning beds for their needs
  • Performed bed maintenance, changing bulbs and cleaning inside beds
  • Communicated efficiently with representatives and scheduled maintenance appointments
  • Travelling for management meetings, discussing what can be done to improve the operation of the salon

Team Lead

Roots Canada
Kelowna, Canada
12.2024 - 03.2025
  • Maintaining cleanliness of store
  • Met daily sales targets
  • Operation of POS System
  • Promoted new products and displayed items in a way to increase sales
  • Delegated tasks appropriately according to individual skill sets.
  • Supported the manager in developing plans for future projects, initiatives and objectives.

Sales Associate / Tanning Consultant

Simply Bronze
Powell River, Canada
04.2023 - 10.2024
  • Cleaned and sanitized tanning beds and rooms
  • Promoted and sold eyewear and swimwear products
  • Maintained detailed records of client feedback and treatment plans to present personalized care
  • Updated computer databases with client and inventory data
  • Scheduled client appointments by phone and through email
  • Managed the daily operations of the sales floor, including employee scheduling and customer service.
  • Managed reception area, greeting guests, checking in and booking appointments and taking telephone calls.

Sales Associate

Just Cozy
Powell River, Canada
10.2021 - 02.2023
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Trained new team members in cash register operation, stock procedures and customer services
  • Collected payments and provided accurate change
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Helped customers find specific products, answered questions and offered product advice
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School Diploma -

Brooks Secondary
Powell River, BC
06.2024

Bachelor of Arts -

University of British Columbia
Kelowna, BC

Skills

  • POS System Operation
  • Teamwork and Collaboration
  • Time management
  • Customer service
  • Product sales
  • Inventory management
  • Team Leadership
  • Reliability
  • Employee Scheduling

Certification

  • 04/01/23, Serving It Right Certificate
  • 04/01/23, First Aid Certificate
  • 05/01/23, Smart Tan Certificate

References

  • Danica Work - Owner of Simply Bronze, simplybronze@telus.net
  • Brittany Baird - Manager at Just Cozy, 778-758-0058
  • Denee Bosco - Owner of Glaze, glazetanning@hotmail.com

Timeline

Receptionist

Kelowna Brow And Co
03.2025 - Current

Team Lead

Roots Canada
12.2024 - 03.2025

Tanning Consultant

Glaze Tanning
11.2024 - Current

Sales Associate / Tanning Consultant

Simply Bronze
04.2023 - 10.2024

Sales Associate

Just Cozy
10.2021 - 02.2023

High School Diploma -

Brooks Secondary

Bachelor of Arts -

University of British Columbia

Similar Profiles

CREATE PROFILE
Emma Carmichael