Emma Cardenas
Mississauga,ON
Summary
Health Sciences student at the University of Ottawa, with a strong foundation in biology and chemistry, and a growing interest in public health and disease. Supported by laboratory-based coursework and experience in service-oriented roles, which have strengthened my communication skills and work ethic. Seeking an entry-level healthcare role to gain exposure to clinical environments while contributing strong interpersonal, organizational, and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service Representative
Loblaw Companies Limited
Ottawa, Canada
09.2022 - Current
- Delivered consistent, high-quality customer service in a fast-paced environment, interacting with diverse populations daily
- Resolved customer concerns professionally while maintaining confidentiality and compliance with company policies
- Balanced academic responsibilities with part-time employment, demonstrating reliability and time management
Golf Operations Team Member
Credit Valley Golf and Country Club
Mississauga, Canada
04.2025 - 08.2025
- Supported daily operations in a high-end service environment, ensuring smooth coordination of tee times and guest services
- Provided clear communication and assistance to members and guests, contributing to a positive client experience
- Maintained organized, safe, and clean facilities in compliance with operational standards
Banquet Server
Credit Valley Golf and Country Club
Mississauga, Canada
05.2024 - 08.2024
- Delivered attentive service during large-scale events while maintaining a professional and organized approach
- Collaborated closely with team members to ensure efficient service flow and guest satisfaction
- Adapted quickly to changing event needs, demonstrating flexibility and strong situational awareness
Host
Erin Mills Pump and Patio
Mississauga, Canada
06.2021 - 07.2022
- Served as the first point of contact for guests, managing reservations and coordinating seating
- Communicated clearly with guests and staff to ensure smooth operations and timely service
- Developed strong interpersonal skills by handling guest concerns with professionalism and empathy
Education
Honours Bachelor of Health Sciences And Minor in Life Sciences -
University of Ottawa
Ottawa, ON04.2026
Skills
- Professional communication
- Interpersonal skills
- Time management and reliability
- Team collaboration
- Biology and chemistry laboratory techniques
- Data entry and basic data analysis (Excel)
- Administrative and organizational skills
Affiliations
Vice President of Fundraising | ThinkFAST – University of Ottawa
September 2025 – Present
Led fundraising initiatives for the Heart and Stroke Foundation, developing interactive activities to engage students. Collaborated with an executive team to plan and execute fundraising events and outreach efforts.
September 2025 – Present
Led fundraising initiatives for the Heart and Stroke Foundation, developing interactive activities to engage students. Collaborated with an executive team to plan and execute fundraising events and outreach efforts.
Certification
- Smart Serve, Smart Serve Ontario, 03/01/22
- WHMIS Certification, Aix Safety, 12/01/24
Volunteer Experience
- Peer Note-Taker - University of Ottawa
- Peer Tutor in Science, English, and French
- Link Crew Leader/Student Mentor
- Set Design (Collaborative Team Project)
Timeline
Golf Operations Team Member
Credit Valley Golf and Country Club
04.2025 - 08.2025
Banquet Server
Credit Valley Golf and Country Club
05.2024 - 08.2024
Cashier and Customer Service Representative
Loblaw Companies Limited
09.2022 - Current
Host
Erin Mills Pump and Patio
06.2021 - 07.2022
Honours Bachelor of Health Sciences And Minor in Life Sciences -
University of Ottawa