Overview
Work History
Education
Skills
Certifications and Licenses
Timeline
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Emma Cachia

Calgary,AB

Overview

3
3
years of professional experience

Work History

Store Shift Leader

Mastermind Toys Westhills
05.2022 - Current

Gained leadership experience, knowledge, and skills.

  • Lead a team of over 20 employees.
  • Ensured employees were motivated, on task, and clearly understood company goals.
  • Consistently used product knowledge skills to train other employees on merchandising and customer service.
  • Oversaw cleaning duties leading to a clean and consistent store.

Greater cash holding responsibilities.

  • Managed cash registers consistently throughout the day.
  • Opened and closed registers, managed deposited, and composed paperwork.

Key-holder responsibility for opening and closing the store.

Caterer

Calgary Stampede
05.2022 - 08.2022

Experience serving.

  • Served and cleared three course meals to 3-4 tables of 6-10 guests.
  • Kept track of various dietary and allergy restrictions to ensure all guests received proper meals.

Experience bartending

  • Served various alcoholic and non-alcoholic beverages for up to 15 guests.
  • Responsible for keeping track of inventory and replenishing drinks as required.

Experience bussing tables.

  • Consistently cleared dirty dishes, glasses, and cutlery for big venues throughout Stampede, including the Wine Gardens and events held in the Big Four.
  • Organized and escorted dirty dishes, glasses, and cutlery to the kitchen.

Store Sales Associate

Mastermind Toys Westhills
08.2020 - 05.2022

Gained valuable customer service experience.

  • Obtained the knowledge to properly communicate and solve conflict with customers.
  • Deals well under pressure in high intensity environments, including holiday time frames.

Gained cashier experience.

  • Experience handling money.
  • Familiarity with incorporating promotional deals, including loyalty programs and check out offers.

Education

Bachelor’s Degree -

Bissett School of Business Mount Royal University
Calgary, AB

St. Mary’s High School
Calgary, AB

Holy Heart of Mary High School
St. John's, NL

Skills

  • Punctual
  • Quick learner
  • Detail oriented
  • Excellent leadership skills
  • Quick problem solver
  • Merchandising
  • Team Leader

Certifications and Licenses

ProServe Liquor Staff Training

March 2022 to March 2027


Alberta Food Safety Basics for Special Events

July 2022 to July 2025

Timeline

Store Shift Leader

Mastermind Toys Westhills
05.2022 - Current

Caterer

Calgary Stampede
05.2022 - 08.2022

Store Sales Associate

Mastermind Toys Westhills
08.2020 - 05.2022

Bachelor’s Degree -

Bissett School of Business Mount Royal University

St. Mary’s High School

Holy Heart of Mary High School
Emma Cachia