Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emma Caceres Berto

North York

Summary

I have been in the hospital and service industry for about 7 years. I started my first-ever job as a hostess at 16 and worked my way up the ranks to eventually become an excellent bartender and server. I have so much love for the hospitality industry and enjoy meeting new people and making new friends and relationships.

i am a Hardworking Bartender with experience in large-scale casual dining establishments. Committed to fast and reliable customer service. Well-versed mixologist with a diverse menu of memorized drink recipes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Moxies Bar and Grill
09.2021 - Current
  • Ability to make and memorize over 20 different complicated and multi-step cocktails
  • Ability to put drink orders out under the 3-4 min ticket time window
  • Ability to know all daily specials and menu items
  • Ability to have a full section and full bar top, well making drinks for service
  • Delivered high volumes of food and beverages in a fast past environment with speedy ticket times
  • Built and maintained relationships with guests to encourage guest satisfaction and repeat business
  • Constantly shared knowledge about different liquor, beer, wine, and food by making recommendations based on guest preference and needs
  • Prepared all the necessary ingredients and mixes for cocktails
  • Ensured the highest standard of cleanliness at the bar and lounge area at all times
  • Ability to maintain a full bar and make drinks on time, with a busy rush

Bartender

Arizona's Grill Lounge
09.2019 - 08.2021
  • Avid knowledge of over 50 different beers
  • Ability to make cocktails and pour beers in a timely manner
  • Ability to memorize al beers tastes profiles and cocktail recipes
  • Ability to know all specials and menu items
  • Ability to be both on the floor serving and behind the bar
  • Delivered high volumes of food and beverages in a fast past environment
  • Served and prepared alcoholic beverages in a fast past environment including parties with 100+ guests
  • Built and maintained relationships with guests to encourage guest satisfaction and repeat business
  • Constantly shared knowledge about different liquor, beer, wine, and food by making recommendations
  • Served guests within a section with 6+ tables and parties of 10+
  • Ensured the cleanliness of the dining and bar area
  • Ability to maintain a full bar and make drinks on time, with a busy rush.

Server

Spizzico Ristorante
10.2018 - 12.2019
  • Avid knowledge of menu and daily specials
  • Able to bring the full fine dining experience to all customers
  • Avid knowledge of wines and cocktails
  • Able to uphold company standards in all areas
  • Ability to describe different aromas and tastes in wines
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Bartender

Rogue Nightclub
07.2022 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Server

Fratelli's Pizzeria
02.2018 - 10.2018
  • Avid knowledge of wines from across the world
  • Knowledge of different types of pasta and seafoods
  • Able to memorize 25 different pizzas and their toppings
  • Able to handle parties of 20

Server/Hostess

All stars Wings & Ribs
10.2016 - 09.2017
  • Greeting guests before the 5 minutes window is up
  • Making sure the table maintenance is always being kept up
  • Taking orders quickly and efficiently well ensuring all orders are correct
  • Making sure all refills are kept up
  • Making sure food is coming out in the right order and proper times apart
  • Working with the POS system
  • Making guests feel comfortable and welcomed
  • Personalize your experience with guests in order to keep them coming back
  • Maintaining reservation policies
  • Ensuring there is no safety hazards when deciding where to seat guests with high chairs, wheelchairs exc
  • Providing fast but good quality service when seating and greeting
  • Helping run food, prepare tables, and bring drinks.

Education

Paralegal Studies

Humber College
Toronto, ON
05.2023

Bachelor of Arts - Paralegal

Humber College
Toronto, ON
04.2025

Skills

  • Safe Serving Knowledge
  • Attending Multiple Customers
  • Cash Register Operation
  • Classic Cocktails
  • Suggestive Selling
  • Credit and Cash Transactions
  • Maintaining a Clean Bar
  • Organizational Abilities
  • Handling Difficult Customers
  • Various POS systems

Languages

English
Native or Bilingual

Certification

Smart Serve Certified

Timeline

Bartender

Rogue Nightclub
07.2022 - 09.2023

Bartender

Moxies Bar and Grill
09.2021 - Current

Bartender

Arizona's Grill Lounge
09.2019 - 08.2021

Server

Spizzico Ristorante
10.2018 - 12.2019

Server

Fratelli's Pizzeria
02.2018 - 10.2018

Server/Hostess

All stars Wings & Ribs
10.2016 - 09.2017

Paralegal Studies

Humber College

Bachelor of Arts - Paralegal

Humber College

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Emma Caceres Berto