Experienced with creating safe and nurturing environments for children. Utilizes effective communication and organizational skills to manage daily routines and activities. Knowledge of child development principles ensures tailored care and educational support.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Executive Director
The Heart Touch Project
03.2024 - Current
Worked closely with organizational leadership and board of directors to guide operational strategy.
Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Represented organization to local public by giving presentations and speeches and participating in community events.
Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Oversaw business-wide changes to modernize procedures and organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Executive Assistant and Nanny
Bella Blanc LLC
02.2019 - Current
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Created an enjoyable atmosphere through storytelling, games, and music.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Helped children learn how to complete small chores appropriate for age level.
Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
Enhanced children''s well-being by providing a safe and nurturing environment.
Led indoor and outdoor activities to entertain and occupy children.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
Improved children''s social skills through engaging group activities and outings.
Planned fun outings and educational activities to keep children entertained.
Assisted in potty training and toilet hygiene.
Helped children develop motor skills in preparation for preschool and kindergarten.
Worked through some behavioral issues and creating a close bond with the child.
In-Home Nanny
Simon Bird
01.2018 - 08.2018
Enhanced children''s emotional well-being by providing consistent and nurturing care.
Supported families by managing household tasks such as laundry, light cleaning, and errand running.
Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
Built positive and nurturing environments to support child social and emotional growth.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Drove children to dance, cheer, and sports practices.
Helped children complete homework assignments and school projects.
Transported children to and from school, medical appointments and activities using personal or family vehicle.
Coordinated playdates and outings to meet children's physical and social needs.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Regularly traveled with family to help with vacation activities and childcare.
Au Pair
Au Pair in America
11.2015 - 12.2017
Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as transporting children safely to school, activities and appointments on time.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
Improved children''s language skills through engaging conversations and interactive language games.
Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
Facilitated bedtime routines by reading stories, playing calming music or engaging in relaxation techniques promoting restful sleep for the children.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Coordinated playdates with other families to encourage socialization among the children under my care.
Taught children basic life skills, manners and personal hygiene.
Organized activities that enhanced children's physical, emotional, and social well-being.
Developed games and activities using arts and crafts to support learning and verbal skills.
Encouraged children to be understanding and patient with others.
Helped children complete homework assignments and school projects.
Regularly traveled with family to help with vacation activities and childcare.
Nursery Teacher
Baby Bede Private Nursery
01.2014 - 11.2015
Implemented creative arts projects to develop fine motor skills and encourage self-expression among nursery-aged children.
Enhanced learning experiences by incorporating a variety of teaching methods and materials, such as visual aids and hands-on activities.
Promoted social-emotional development by fostering a nurturing classroom environment where children felt safe, respected, and valued.
Coordinated with support staff such as special education teachers or therapists to address individual student needs effectively within the classroom setting.
Managed classroom resources efficiently to ensure all materials were readily available for planned activities throughout the day.
Participated in ongoing professional development workshops to stay current on best practices in early childhood education, ensuring high-quality instruction for students consistently.
Established positive relationships with parents through consistent communication and involvement in school events, promoting a strong home-school connection.
Maintained accurate records of student performance data, attendance logs, and other pertinent information required for administrative purposes or parent-teacher conferences.
Contributed to the creation of an inclusive classroom culture by celebrating diversity through lessons on various cultures, traditions, and holidays.
Improved student behavior through positive reinforcement strategies and clear communication of expectations.
Collaborated with colleagues to develop age-appropriate curriculum and lesson plans that catered to the diverse needs of students.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Actively encouraged children to develop their communication, problem-solving and social skills.
Implemented curriculum to enhance classes with learning-focused activities.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Developed and implemented behavior management plans.
Assessed student progress and provided feedback on educational development.
Created safe and nurturing learning environment for preschoolers.
Organized and supervised large and small group activities.
Teaching Assistant
St Pauls Primary School
09.2011 - 01.2014
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
Managed classroom technology, enabling seamless integration of digital resources into teaching.
Copied, organized and distributed classroom assignments or other paperwork.
Passenger Service Agent
Jet2holidays
01.2013 - 09.2013
Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
Contributed to the achievement of on-time departure goals through efficient gate management processes.
Checked in luggage and confirmed all carry-on items met federal guidelines.
Announced flight status updates and information about gate changes over PA system.
Tagged baggage and routed to appropriate location for loading and screening.
Oversaw ticketing, gate and ramp services.
Education
Bachelor Degree With Honors - Education And Professional Studies
UCLAN
Preston, United Kingdom
05-2015
Skills
Community engagement
Program management
Strategic planning
Project management
Staff management
Relationship building
Program leadership
Innovation and creativity
Compliance and regulations
Strong work ethic
Early childhood education
Behavior management strategies
Child development
Patience and tact
Timeline
Executive Director
The Heart Touch Project
03.2024 - Current
Executive Assistant and Nanny
Bella Blanc LLC
02.2019 - Current
In-Home Nanny
Simon Bird
01.2018 - 08.2018
Au Pair
Au Pair in America
11.2015 - 12.2017
Nursery Teacher
Baby Bede Private Nursery
01.2014 - 11.2015
Passenger Service Agent
Jet2holidays
01.2013 - 09.2013
Teaching Assistant
St Pauls Primary School
09.2011 - 01.2014
Bachelor Degree With Honors - Education And Professional Studies