Emma Boucher
Calgary,AB
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Desire to take on new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Trainer
GYMVMT
Calgary, Alberta
03.2024 - Current
- Responded promptly to customer inquiries regarding services offered or upcoming events.
- Organized group classes for small groups or large groups depending on client's preferences.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Assisted clients in setting realistic short-term and long-term goals.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Developed marketing materials such as brochures, flyers, posters to promote our services.
- Generated daily, weekly, monthly reports on sales performance metrics for management review.
Private Nanny
The Young Family
Calgary, Alberta
05.2023 - 03.2024
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Transported the children safely to appointments, social engagements or recreational activities.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Assisted with homework, tutoring and school projects as needed.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
Seasonal Worker
Northern Sunrise County
Nampa, Alberta
05.2022 - 08.2022
- Operated riding and push-type lawn mowers to cut grass on residential properties.
- Transported lawn mowers from one location to another using a truck or trailer.
- Repaired broken parts such as belts, pulleys, spindles, cables.
- Performed maintenance and repairs on lawn mowers, including replacing spark plugs, changing oil, sharpening blades, and testing fuel systems.
- Performed data entry tasks into company databases.
- Documented data entry completions in corresponding logbooks.
- Performed data entry operations using various software applications.
Office Assistant
Good Shepherd School
Peace River, Alberta
01.2022 - 04.2022
- Provided administrative support to multiple departments as needed.
- Maintained an organized filing system of paper documents and electronic files.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Copied, sorted and filed records of office activities and business transactions.
Sales Associate
Orange Theory Fitness
Edmonton, Alberta
09.2021 - 12.2021
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in market place.
- Processed transactions using a point-of-sale system.
- Developed promotional strategies to increase sales volume.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Resolved customer inquiries related to billing issues.
- Managed client accounts including billing inquiries, contract renewals.
- Collected payments, renewed memberships and resolved billing issues.
Seasonal Worker
Northern Sunrise County
Nampa, Alberta
05.2021 - 08.2021
- Operated riding mowers to cover large areas more quickly than with push mowers.
- Communicated effectively with supervisors about progress on assigned tasks or any difficulties encountered.
- Maintained records of daily activities including hours worked, tasks completed.
- Performed maintenance on tools and equipment used in job duties such as sharpening blades and refueling engines.
- Assisted with other clerical duties such as photocopying, scanning, faxing, sorting mail.
- Sorted out paper works before starting the actual task of entering the details into the database.
- Updated existing spreadsheet records by adding new entries as required.
Summer Student
Boucher Bros Lumber
Nampa, Alberta
06.2020 - 08.2020
- Performed routine maintenance on equipment to ensure optimal performance.
- Used hand trucks and forklifts to unload, load and transport items.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Maintained production and quality documentation.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Summer Student
Boucher Bros Lumber
Nampa, Alberta
06.2019 - 08.2019
- Worked with team members to ensure efficient workflow throughout the day.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Completed variety of physical labor tasks.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Completed and mailed contracts, invoices or checks.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Computed, recorded and proofread data or reports.
Assistant to the Office Administrator
Boucher Bros Services
Nampa, Alberta
06.2018 - 08.2018
- Assisted Office Administrator with daily administrative tasks including scheduling, filing, and record keeping.
- Scanned documents into electronic format using scanner and copier machine as required by Office Administrator.
- Updated contact lists regularly with changes in personnel or contact information.
- Greeted visitors to the office and directed them to the appropriate personnel or departments.
- Performed data entry into company database system accurately and efficiently while maintaining confidentiality of all records according to company policy.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
High School Diploma -
Glenmary School
Peace River, AB06-2020
Some College (No Degree) - General Studies
Grande Prairie Regional College
Grande Prairie, ABSome College (No Degree) - Bachelor of Arts
Macewan University
Edmonton, ABSome College (No Degree) - Bachelor of Arts
Mount Royal University
Calgary, ABSkills
- Self motivated
- Friendly, positive attitude
- Task prioritization
- Conflict resolution
- Customer service
- Efficiency and time management
- Reliable team player
- Able to take direction
Certification
- Personal Fitness Trainer - National Exercise & Sports Training Association (March 2024)
Timeline
Personal Trainer
GYMVMT
03.2024 - Current
Private Nanny
The Young Family
05.2023 - 03.2024
Seasonal Worker
Northern Sunrise County
05.2022 - 08.2022
Office Assistant
Good Shepherd School
01.2022 - 04.2022
Sales Associate
Orange Theory Fitness
09.2021 - 12.2021
Seasonal Worker
Northern Sunrise County
05.2021 - 08.2021
Summer Student
Boucher Bros Lumber
06.2020 - 08.2020
Summer Student
Boucher Bros Lumber
06.2019 - 08.2019
Assistant to the Office Administrator
Boucher Bros Services
06.2018 - 08.2018
High School Diploma -
Glenmary School
Some College (No Degree) - General Studies
Grande Prairie Regional College
Some College (No Degree) - Bachelor of Arts
Macewan University
Some College (No Degree) - Bachelor of Arts
Mount Royal University
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