ALEX MCNAY
Port Colborne,Canada
Summary
Dependable, motivated and able to provide fast, high-quality customer service. Adaptable with expertise in personal development, team collaboration and resolving issues with customers, colleagues and management.
Overview
5
5
years of professional experience
Work History
Golf Course Attendant
Whisky Run Golf Course
2020.08 - Current
- Maintained accurate records of daily activities, such as sales transactions, tee times and bookings.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
Laborer
McNay Construction
2019.05 - 2022.09
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
Delivery Driver
Dominos Pizza
2021.12 - 2022.05
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Education
Community and Justice Services -
Niagara College
06.2026
Ontario Secondary School Diploma -
Port Colborne Secondary School
06.2024
Skills
- Works efficiently in a fast-paced, high volume work environment
- Money handling abilities
- Excellent customer service
- Problem-solving abilities
ACADEMIC ACHIEVEMENTS
- Rotary Club of Welland Rotary Medalist
- George Sutherland Memorial Scholarship
- Social Science Scholarship
Volunteer
U14 Basketball Coach
- Taught valuable team work and basketball skills to the youth.
- Developed practice and game plans.
- Acted as a positive role model.
- Maintained, washed and cleaned all jerseys and practice equipment.
References
Available upon request
Timeline
Delivery Driver
Dominos Pizza
2021.12 - 2022.05
Golf Course Attendant
Whisky Run Golf Course
2020.08 - Current
Laborer
McNay Construction
2019.05 - 2022.09
Community and Justice Services -
Niagara College
Ontario Secondary School Diploma -
Port Colborne Secondary School
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