Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emma Bernier

Londesborough,ON

Summary

Enthusiastic customer service specialist with an engaging personality and flexible approach. Upbeat, friendly, and ability to thrive in a fast-paced environment to facilitate enjoyable customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Canadian Tire
Goderich, ON
08.2018 - Current
  • Commitment to exceeding customer expectations through active listening and problem-solving
  • Dedicated to ensuring customer satisfaction and providing timely and professional care
  • Also acquired experience as a sales representative across various departments, including sports, seasonal, and the garden center

Floor Coordinator

Lister Hall Students Association
Edmonton, AB
08.2023 - 04.2024
  • Facilitating communication and fostering a supportive environment among residents
  • Organizing monthly floor events and meetings
  • Addressing issues and concerns within the community and vocalizing them with the student's association

Education

Bachelor of Kinesiology - Sport Performance

University of Alberta
Edmonton
05-2027

High School Diploma -

St. Annes Catholic Secondary School
Clinton, ON
06-2021

Skills

  • Customer Service
  • Problem Solving and Critical Thinking
  • Time Management
  • Written and Verbal Communication
  • Team Collaboration
  • Leadership

Certification

  • Alberta ProServe License

References

  • Carla Depatie 519-440-1500
  • Colin Fletcher 403-862-4690

Timeline

Floor Coordinator

Lister Hall Students Association
08.2023 - 04.2024

Customer Service Representative

Canadian Tire
08.2018 - Current

Bachelor of Kinesiology - Sport Performance

University of Alberta

High School Diploma -

St. Annes Catholic Secondary School

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Emma Bernier