Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Beattie

Ottawa

Summary

Detail-oriented and personable administrative professional with over 5 years of experience in customer service and office support. Skilled in scheduling, records management, payment processing, and maintaining organized, welcoming work environments. Known for strong communication skills, adaptability, and a collaborative approach, with a proven ability to learn new systems quickly.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Maple Millwork
09.2023 - Current
  • Oversaw daily administrative operations, ensuring smooth workflow and timely task completion.
  • Managed scheduling and calendars, coordinated meetings, appointments, and events.
  • Prepared and formatted professional documents, reports, and correspondence with accuracy and attention to detail.
  • Monitored and maintained inventory levels, streamlining ordering processes to reduce costs and prevent shortages.

Barista

Starbucks
09.2019 - 09.2022
  • Memorized entire menu, including off menu items, to fulfill customer orders correctly and efficiently.
  • Collected payments by both cash and card, and made the appropriate change for customers.
  • Interacted with all customers, even during busy periods, to ensure a great customer experience.

Cashier

Sportchek
03.2017 - 09.2019
  • Maintained knowledge of all products within the store to assist customers effectively.
  • Processed payments at the cash register and kept records of credit slips and return receipts.
  • Balanced cash drawers at the beginning and end of every shift.

Education

Dental Terminology

Algonquin College
Ottawa, ON
12-2025

Office Administration, Executive -

Algonquin College
Ottawa
04.2025

Office Administration, General -

Algonquin College
Ottawa, ON
04.2024

Skills

  • Proficient in Microsoft 365
  • Efficient data input
  • Effective calendar coordination
  • Prioritization and scheduling
  • Fundamental French communication

Timeline

Administrative Assistant

Maple Millwork
09.2023 - Current

Barista

Starbucks
09.2019 - 09.2022

Cashier

Sportchek
03.2017 - 09.2019

Dental Terminology

Algonquin College

Office Administration, Executive -

Algonquin College

Office Administration, General -

Algonquin College

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Emma Beattie