Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Baldwin

Los Angeles

Summary

Hard-working individual with a passion to further their experience and education in the legal field. I have developed excellent communication skills and conflict resolution from both experience as a server and in speech and debate. I am excited to make an impact in my future endeavors and have high standards for the work I will complete.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Shutters On the Beach
Santa Monica
06.2025 - Current
  • Delivered exceptional customer service, contributing to memorable dining experiences.
  • Took and processed food and beverage orders efficiently.
  • Assisted guests with menu selections and dietary inquiries.
  • Handled payments and managed cash transactions accurately.
  • Resolved guest complaints promptly, fostering guest satisfaction and loyalty.
  • Adhered to Forbes 5-Star service standards, ensuring high-quality guest interactions.

Server

House Of Meatballs
Westwood
02.2025 - 04.2025
  • Coordinated with kitchen staff to facilitate prompt food delivery, enhancing guest satisfaction.
  • Ensured cleanliness and organization of dining areas, contributing to a positive dining experience.
  • Guided guests with menu selections and dietary inquiries, improving overall service quality.

Hostess/Server

Birdies Burgers and Brews
Loveland
06.2022 - 08.2024
  • Coordinated seating and optimized dining flow through effective management of reservation system.
  • Assigned tables to guests based on server availability and dining preferences.
  • Created welcoming atmosphere by building rapport with customers, enhancing their overall dining experience.
  • Trained new host and serving staff on procedures and customer service standards to ensure consistent service quality.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.

Education

Bachelor of Arts - Political Science

University of California, Los Angeles
Los Angeles, CA
06-2027

High School Diploma -

Loveland High School
Loveland, CO
05-2024

Skills

  • Customer service
  • Communication skills
  • Time management
  • Conflict resolution
  • Team collaboration
  • Research skills
  • Positive and professional
  • Data analysis
  • Data visualization
  • Excel

Certification

  • California Food Handlers Card

Timeline

Server

Shutters On the Beach
06.2025 - Current

Server

House Of Meatballs
02.2025 - 04.2025

Hostess/Server

Birdies Burgers and Brews
06.2022 - 08.2024

Bachelor of Arts - Political Science

University of California, Los Angeles

High School Diploma -

Loveland High School
Emma Baldwin