EMMA BALACANG
St. Albert,AB
Summary
Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.
Overview
11
11
years of professional experience
Work History
Early Childhood Educator
OASIS PARADISE DAYCARE
07.2023 - Current
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Home Care Worker
Lorette/Ed Garrick
05.2023 - Current
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Developed rapport to create safe and trusting environment for care.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
Guest Service Associate
Petro-Canada
12.2012 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores [Number]%.
- Used [Software] to check daily record sheets, guest accounts and available vouchers.
Education
Diploma - Educational Assistant
ABM College Calgary
Calgary, AB10.2023
Certificate - Homecare
Academy of Healthcare Services
Edmonton, AB07.2022
Associate"s Degree - Computer Programming
AMA COMPUTER COLLEGE
LAGUNA, PHILIPPINES06.1993
Skills
- Activity Demonstrations
- Student Behavior and Progress Reporting
- Caring and Empathetic Demeanor
- Support Emotional Needs
Timeline
Early Childhood Educator
OASIS PARADISE DAYCARE
07.2023 - Current
Home Care Worker
Lorette/Ed Garrick
05.2023 - Current
Guest Service Associate
Petro-Canada
12.2012 - Current
Diploma - Educational Assistant
ABM College Calgary
Certificate - Homecare
Academy of Healthcare Services
Associate"s Degree - Computer Programming
AMA COMPUTER COLLEGE
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