Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
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Emma Alexis Henderson

Gibsons,BC

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced at 101 Highway Construction Cleaners in enhancing site sanitation through innovative cleaning processes. Proven ability to collaborate effectively with teams, ensuring safety compliance and exceptional customer service while managing multiple tasks efficiently. Skilled in deep cleaning and hazardous materials handling.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential and Construction Cleaning Technician

101 Highway Construction Cleaners
02.2023 - Current
  • Operated cleaning equipment to maintain construction site safety and cleanliness standards.
  • Conducted thorough inspections of work areas to identify hazards and ensure compliance with safety protocols.
  • Collaborated with team members to optimize workflow efficiency during project clean-up activities.

* Driving to various location on and off

The Sunshine Coast with team

With co-workers, ensuring of good

Time management, and methodical

Work ethic.

  • Developed and implemented improved cleaning processes, enhancing overall site sanitation practices.
  • Ensured adherence to environmental regulations by utilizing eco-friendly cleaning products when possible.
  • Assisted in coordinating schedules for site clean-up tasks, prioritizing urgent projects effectively.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
  • Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
  • Provided excellent service by addressing client concerns promptly and professionally.
  • Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Bartender and Server

Sunshine Coast Golf and Country Club
02.2023 - 07.2023
  • Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Monitored guest consumption and adhered to responsible alcohol service guidelines to promote safety.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Education

Jibc
Gibsons, BC

Skills

  • Strong work ethic
  • Reliability and punctuality
  • Deep cleaning expertise
  • Safety-conscious mindset
  • Sorting
  • Chemicals handling
  • Pressure washing experience
  • Job planning
  • Sanitization techniques
  • Tools management
  • Quality assurance
  • Physical stamina
  • Hazardous material handling
  • Health and safety compliance
  • Health and safety regulations
  • Multitasking and organization
  • Hazardous materials handling
  • Fire suppression
  • Physical fitness
  • Medical assistance
  • Wildland firefighting
  • First aid and CPR
  • First aid certified
  • Emergency communications
  • Personal protective equipment
  • Emergency support
  • Fire safety
  • Fire containment
  • Community relations
  • Relationship building and management
  • Hazard prevention
  • Hose connections
  • Medical response
  • Firefighting
  • Ladder rescue
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Hospitality service expertise
  • Memory retention
  • Service-oriented mindset
  • Professional appearance
  • Alcohol awareness
  • Food service
  • Team training and development
  • Drink preparation techniques
  • Classic cocktails
  • Food running
  • Performance improvement
  • Health codes compliance

Accomplishments

    Since January 2023 I have been training to be a fire fighter and graduate to the level of volunteer fire fighter in October 2023 I'm still at the fire department in Gibsons with on going practices and training.

    i have also been a fierce loving single mother of two biological children and adopted another child 7 years ago when she lost her mother to cancer. I'm very proud to have raised and still raising three beautiful humans.

    i am mechanically incline, due to being raised in other countries building and modifying classic cafe racer motorbikes and old vintage cars.

    through my life experiences I've been able to learn a lot.

    im now hoping to dive deeper into helping the community by working for and with SCRD To learn and grow even more.

Languages

English

Certification

* BC hydro electrical safety for firefighters.


* First responder with fire medix


* and in process of my medical FR certification


Interests

  • Gym Workouts
  • Mindfulness Practices
  • Historical Exploration
  • Road Trips
  • I like trying new recipes and food trends
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Hiking
  • paddle boarding
  • planning activities with my children or friends

Timeline

Residential and Construction Cleaning Technician

101 Highway Construction Cleaners
02.2023 - Current

Bartender and Server

Sunshine Coast Golf and Country Club
02.2023 - 07.2023

Jibc
Emma Alexis Henderson