Summary
Overview
Work History
Education
Skills
Timeline
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Emma Ackman

Manhattan Beach

Summary

Dynamic and adaptable individual with a background in customer service at the University of Iowa Housing and Dining. Proven ability to foster collaboration and engage diverse groups through effective organization and leadership. Skilled in managing events while maintaining an optimistic mindset to enhance team performance and member experiences.

Overview

4
4
years of professional experience

Work History

Retail Operations Associate

University of Iowa Housing and Dining
06.2023 - 05.2025

Served as a student employee at the University of Iowa’s campus convenience store (C-Store), providing retail and customer service support. Responsibilities included assisting customers during checkout, restocking merchandise, verifying deliveries, performing opening procedures, and contributing to routine inventory counts.

Student Organization Member

08.2021 - 08.2023

- Supported the New Member Educator as assistant in leading orientation for new members, teaching organizational values, history, expectations, and standards

- Planned and facilitated weekly education sessions, coordinating logistics, preparing materials, and ensuring member engagement

- Organized events and rituals aligned with chapter traditions and national guidelines

- Managed budgets for new member activities and collaborated with other committee leaders to align goals and scheduling

-Attended executive and committee meetings, contributed to chapter programming, and supported overall chapter operations and event planning

Volunteer

University of Iowa
04.2023 - 08.2023

-As a Orientation leader I welcomed and supported incoming first-year students during university orientation week

-Led group activities, campus tours, and facilitated discussions to build community and ease student transitions

-Communicated program expectations, answered questions, and provided peer mentorship

-Collaborated with a team of student leaders to deliver inclusive and engaging events for diverse student populations

-Delivered bystander intervention presentations to groups of first-year students, focusing on topics such as consent, campus safety, and supporting peers in high-risk situations


Education

Bachelor of Arts - Psychology

University of Iowa
Iowa City, IA
05-2025

Skills

  • Customer service
  • Adaptability
  • Optimistic mindset
  • Effective listening
  • Collaborative teamwork
  • Flexibility
  • Timely attendance
  • Effective organization

Timeline

Retail Operations Associate

University of Iowa Housing and Dining
06.2023 - 05.2025

Volunteer

University of Iowa
04.2023 - 08.2023

Student Organization Member

08.2021 - 08.2023

Bachelor of Arts - Psychology

University of Iowa
Emma Ackman