Emlaine Sarroca
Calgary,AB
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques and enhances store visuals to drive sales and foster customer loyalty. Possesses strong interpersonal skills and collaboration strategies, contributing to team success and achieving sales goals consistently.
Knowledgeable with market research and driving impactful campaigns to achieve measurable results. Strong focus on team collaboration, adapting to changing needs, and delivering key objectives. Skilled in digital marketing, content creation, and market analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Victoria's Secret & PINK
10.2021 - 12.2024
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Experienced in the fitting room with upselling and effectively helped customers, specifically with bra fittings.
- Trained other associates in cash wrap, fitting room, sales floor, merchandising, and floorsets.
Jewelry Sales Consultant
Peoples Jewellers
03.2024 - 05.2024
- Spearheaded efforts towards expanding the store's online presence, increasing visibility and attracting more customers.
- Provided support during promotional events or sales campaigns by creating attractive marketing materials showcasing featured products.
- Maintained an organized and visually appealing store display that showcased jewelry pieces effectively, attracting more customers.
- Collaborated with team members to reach sales goals consistently, fostering a supportive and competitive environment.
Volunteer
St Mark's Roman Catholic Church
05.2019 - 03.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
No Degree - Business Administration And Marketing
Southern Alberta Institute of Technology
Calgary, AB01-2026
High School Diploma -
Bishop McNally High School
Calgary, AB03-2020
Skills
- Teamwork and collaboration
- Digital marketing
- Interpersonal skills
- Market analysis
- Organized
- Data Analysis
- Adaptability
- Google Analytics
- Quick learner
- Content curation
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Certification
- Social Media Marketing, HubSpot - May 2024 - June 2026
- Inbound Marketing, HubSpot - May 2024 - June 2026
- Social Media Marketing, Hootsuite - February 2025
- Hootsuite Platform , Hootsuite - February 2025
- Google Analytics, Google - May 2024 - May 2025
Timeline
Jewelry Sales Consultant
Peoples Jewellers
03.2024 - 05.2024
Sales Associate
Victoria's Secret & PINK
10.2021 - 12.2024
Volunteer
St Mark's Roman Catholic Church
05.2019 - 03.2022
No Degree - Business Administration And Marketing
Southern Alberta Institute of Technology
High School Diploma -
Bishop McNally High School
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