Emjay Ferraro
Porter Ranch
Summary
Highly knowledgeable Aesthetician with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.
Overview
10
10
years of professional experience
Work History
Lead Aesthetician
Elleve Med Spa
06.2021 - Current
- Provided $155k in Services and generated $64K in Retail Sales in 2023.
- Provided $200 in Services and generated $70K in Retail Sales in 2024.
- Spearheaded and enrolled over 60 members as a solo aesthetician in new spa membership program.
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients specific concerns and skin conditions.
- Performed advanced facial treatments to rejuvenate clients skin and improve their overall complexion.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
West Coast Business Manager
Elemis USA
06.2018 - 03.2020
- Develop and implement sales initiatives and portfolio management
- Leverage insights, analysis, and strategic thinking to complete deliverables
- Represent the business at internal and external trade and consumer events or meetings
- Increased territory sales by 14% since the date of hire
- Manage 45 Partner Accounts in 17 states generating $1.5 M wholesale dollars
- Opened 5 Key Accounts in the past 6 months generating $50k wholesale dollars
- Opened 10 mass distribution channel accounts in Q1 achieving 40% of total yearly goal
- Presented and sold-in monthly promos/launches at an 86% success rate
- Manage and maintain training calendar for regional trainers throughout Western Territory
- Continue to fill pipeline while prospecting, brand and product presentation during national conferences
- Support Retail Team with planning, executing and training for events in Ulta, Nordstrom and Neiman Marcus
Regional Manager and Business Developer
Babor USA
04.2016 - 06.2018
- Increased territory sales by 24% since date of hire
- Manage 85 Partner Accounts in 6 states generating $1.2M wholesale dollars
- Opened 3 Key Accounts in past 6 months generating $50k wholesale dollars
- Opened 10 mass distribution channel accounts in Q1 achieving 40% of total yearly goal
- Presented and sold-in monthly promos/launches at an 86% success rate
- Execute Best Practices on weekly conference calls on strategic business solutions including prospecting, product presentation, selling-in, events and selling through
- Acquired 15% of new business from attending and presenting at high-level national conferences
- Created calculating tool to assess the potential long and short term success of a potential partner
Sales and Esthetics Training Director
Blue Medical Spa
11.2014 - 04.2016
- Increased Sales 17% in first 6 Months,
- Implemented a Visia Skin Care Analysis program
- Increased consultation and service purchase conversion by 40%
- Developed an Employee Incentive Program
- Service upsells increased 15% in 90 days
- Created Superior Customer Service Protocols
- Generated a personalized new services program to clients
- Responsible for all staff education
- Implemented a Social-Media marketing campaign across multiple networks
Education
Esthetics -
Christine Valmy International School of Esthetics, Skin Care and Make-Up
01.2002
Bachelor of Arts -
Seton Hall University
01.1999
Skills
- Microneedling
- Microdermabrasion
- Hydrafacial
- Chemical Peels (Lactic/Salysilic/Glycolic/VIPel/BiorePeel/Perfect DermaPeel)
- Dermaplaning
- Lymphatic Massage
- Oxygen Treatments
- Expert in SkinCueticals/IS Clinical/Alastin/SkinMedica
- Team leadership
Timeline
Lead Aesthetician
Elleve Med Spa
06.2021 - Current
West Coast Business Manager
Elemis USA
06.2018 - 03.2020
Regional Manager and Business Developer
Babor USA
04.2016 - 06.2018
Sales and Esthetics Training Director
Blue Medical Spa
11.2014 - 04.2016
Esthetics -
Christine Valmy International School of Esthetics, Skin Care and Make-Up
Bachelor of Arts -
Seton Hall University
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