Emir Velic
Edmonton,Canada
Summary
Seasoned Food and Beverage Manager with a proven track record at Pursuit Collection Hotels, adept in business operations and customer service. Excelled in staff management and cost containment, achieving significant efficiency improvements. Skilled in multi-unit operations management, demonstrating exceptional relationship management and conflict resolution abilities.
Overview
12
12
years of professional experience
Work History
Food and Beverage Manager
Pursuit Collection Hotels
Jasper, Alberta
07.2024 - Current
- Supervised floor during busy times and corrected mistakes impacting service delivery
- Achieved food and beverage objectives consistently with expert management of daily operations
- Met budget targets by controlling supply distribution and tracking expenses
- Monitored inventory levels to ensure adequate stock of ingredients and supplies
Operations Manager
INNhotels
Invermere, BC
05.2023 - 04.2024
- Overseeing daily operations, staff management and development, customer service and satisfaction, marketing and sales coordination, regulatory compliance
Hotel Task Manager
Best Western Hotels & Resorts
High Level, AB
04.2023 - 05.2023
- Task assignment and monitoring, department coordination, issue handling, efficiency and productivity
General Manager of Operations
Olly Fresco's ECC
Edmonton, AB
02.2018 - 02.2023
- Staff training and support, reporting, budget and payroll management, employee management, relationship management, efficiency and productivity, customer service
Food and Beverage Operations Manager
Group Real Estate & Hotels
Leduc, AB
02.2015 - 02.2018
- Budget and payroll management, employee management, relationship management, efficiency and productivity, financial management
Food and Beverage Manager
Edmonton Petroleum Golf & Country Club
Edmonton, AB
01.2013 - 02.2015
- Employee management, task accomplishment, relationship management, budget and payroll management, beverage purchasing plan
Education
UNIVERSITY IN AGRICULTURE FOOD AND SCIENCE -
University of Sarajevo
Military Academy -
Atomic-Biological-Chemical Defense Center (ABHO)
Skills
- Business Operations
- Customer service
- Sales
- Policy Analysis
- Conflict
- Fine dining
- Pre-opening
- Staff management
- Cost containment
- Multi-Unit Operations Management
Languages
- Bosnian, Proficient (C2)
- German, Intermediate (B1)
- Russian, Elementary (A2)
Timeline
Food and Beverage Manager
Pursuit Collection Hotels
07.2024 - Current
Operations Manager
INNhotels
05.2023 - 04.2024
Hotel Task Manager
Best Western Hotels & Resorts
04.2023 - 05.2023
General Manager of Operations
Olly Fresco's ECC
02.2018 - 02.2023
Food and Beverage Operations Manager
Group Real Estate & Hotels
02.2015 - 02.2018
Food and Beverage Manager
Edmonton Petroleum Golf & Country Club
01.2013 - 02.2015
UNIVERSITY IN AGRICULTURE FOOD AND SCIENCE -
University of Sarajevo
Military Academy -
Atomic-Biological-Chemical Defense Center (ABHO)
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