Emina Paul
Calgary,AB
Summary
Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EARLY CHILDHOOD EDUCATOR
Curious Kids Learning Center
Calgary, AB
05.2023 - 04.2024
- Collaborated with other educators to plan and implement age-appropriate curricula for the children
- Engaged children in age-appropriate activities to help enhance and improve skills
- Implemented and maintained clean, safe, and orderly environment for children
- Followed licensing guidelines and educational standards to provide proper care of children
- Demonstrated flexibility when working with different ages groups from toddlers to pre-kindergarteners.
Overnight Associate
Independent Grocery
Whitehorse, YT
02.2022 - 05.2023
- Handle the restocking of shelves and/or inventory in the store outside operation hours
- Maintain the look of the store and the merchandise via proper stocking and attractive displays.
- Oversee and manage inventory stock items outside work hours.
SALES AND CUSTOMER SERVICE
Signature Home & Erik's
03.2022 - 04.2023
- Participated in weekly meetings with managers to discuss performance goals and objectives
- Built positive relationships with customers through proactive follow-up after each interaction
- Developed strong problem solving skills to provide solutions to customers' issues
- Maximized customer loyalty through providing high quality service experiences.
CASHIER
Walmart
10.2020 - 02.2022
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Supported other departments within the store by providing assistance when needed
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Education
DIPLOMA IN SOCIAL SERVICE WORKER -
Fanshawe College
Simcoe, Ontario08.2021
Skills
- Customer Service
- Problem solving
- Interpersonal skills
- Maintaining Safety
- Time Management
- Punctuality
Certification
- Early Childhood Educator- Level 1
- First Aid and CPR
- WHMIS
References
References available upon request
Timeline
EARLY CHILDHOOD EDUCATOR
Curious Kids Learning Center
05.2023 - 04.2024
SALES AND CUSTOMER SERVICE
Signature Home & Erik's
03.2022 - 04.2023
Overnight Associate
Independent Grocery
02.2022 - 05.2023
CASHIER
Walmart
10.2020 - 02.2022
DIPLOMA IN SOCIAL SERVICE WORKER -
Fanshawe College
- Early Childhood Educator- Level 1
- First Aid and CPR
- WHMIS