Emily Ngo
Toronto,ON
Summary
Data-driven and detail-oriented Supply Chain Management professional with 6+ years of manufacturing and supply planning experience. Able to quickly build effective relationships with key partners to deliver results. Passionate about learning and coaching, collaboration, and optimizing processes. Professional skills include being self-motivated, agile, maintaining professional composure under pressure, strategic problem solving with effective time management and clear communication skills.
Overview
6
6
years of professional experience
Work History
Senior Supply Chain Planner
The Estee Lauder Companies
02.2024 - Current
- Manage and provide coaching for 2 planners (annual demand plan $130M) by establishing career goals, monitoring internal KPIs, and planning performance on a regular basis
- Successfully manage new product launch programs to completion and on time, orchestrate key milestones in close collaboration with brand partners, third party plants, and suppliers globally (regions include: NA, EMEA, and APAC)
- Responsible for issuing and delivering weekly financial risk (annual demand plan of $350M) across all new product launch programs for third party manufacturing fragrance to cross-functional management for resolution
New Product Launch Planner, External Manufacturing
The Estee Lauder Companies
11.2022 - 02.2024
- Managed 100+ new product launch programs (annual demand plan $85MM) for TOM FORD BEAUTY and Le Labo Fragrances at 13 global third party manufacturing plants and working with 20+ suppliers
- Subject Matter Expert for end to end supply chain planning implementation of o9 Solutions for third party manufacturing
- Ensured source factory ship dates and on-counter dates are met based on receipt timing of components, mass, and available capacity into the third party manufacturing plants and hosting escalation calls if there are risks
- Met pipe quantity and ensured stability of future inbound POs prior to handing the program off to the basic business planning team
MPS Planner, In-House Manufacturing
The Estée Lauder Companies
05.2021 - 10.2022
- Subject Matter Expert for end to end supply chain planning implementation of o9 Solutions for in-house manufacturing
- Generated components, raw materials, and capacity constrained feasible Master Production Schedule (MPS) for 500+ SKUs over a planning horizon of 7-52 weeks to exceed inventory fill rates of 95%
- Responsible for presenting a monthly Rough Cut Capacity Plan (RCCP) of 50+ MM units annually across 15 manual/auto production lines to cross-functional plant and supply teams
- Accountable for capacity planning/run strategies including: in-house/third party manufacturing production, alternate routings, minimum order quantities MOQ, and SKU campaigning
Supply Chain Planner
PepsiCo Beverages
04.2019 - 05.2021
- Managed the deployment of 75 SKUs nationally from 2 distribution centres to 7 hubs and 42 satellite warehouses in the direct to store delivery network to meet sales forecast and mitigate out of stocks while minimizing waste
- Planned Aquafina Plus, Dole, Muscle Milk, Montellier, and Evian Water totaling 3.2M cases of Canadian volume annually
- Planning Subject Matter Expert on ensuring innovation launches on time by working cross-functionally with demand planning, sales, and marketing
Production Supervisor (Leadership Program)
PepsiCo Beverages
08.2018 - 03.2019
- Responsible for supervising production lines to meet targeted efficiencies to deliver 40M cases annually
- Developed a new Standard Operating Procedure for flavour changes and led a Lean Six Sigma project titled 'Minimizing Flavour Change Times' that increased the efficiency of bottle line flavour changeovers by 19%
- Trained and coached unionized frontline employees on process improvement methods and good manufacturing practices
Education
Learning To Lead -
Smith School of Business At Queen's University
Kingston, ON06.2024
Bachelor of Engineering - Chemical Engineering
Dalhousie University
Halifax, Nova Scotia05.2018
Skills
- Planning Tools: SAP APO/ECC/o9 Solutions
- Planning Dashboards: PowerBI/Tableau
- Microsoft Office Suite: Excel/PowerPoint
Timeline
Senior Supply Chain Planner
The Estee Lauder Companies
02.2024 - Current
New Product Launch Planner, External Manufacturing
The Estee Lauder Companies
11.2022 - 02.2024
MPS Planner, In-House Manufacturing
The Estée Lauder Companies
05.2021 - 10.2022
Supply Chain Planner
PepsiCo Beverages
04.2019 - 05.2021
Production Supervisor (Leadership Program)
PepsiCo Beverages
08.2018 - 03.2019
Learning To Lead -
Smith School of Business At Queen's University
Bachelor of Engineering - Chemical Engineering
Dalhousie University
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