Emily (Ly) Nguyen
Toronto
Summary
Reliable individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
Work History
Tattoo Artist
Freelance
12.2021 - Current
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Grew client base by marketing services.
Barista Shift Supervisor
Starbucks
11.2021 - 09.2023
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Hostess
Chotto Matte
08.2020 - 08.2021
- Took reservations, answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Stylist Sales Associate
Aritzia TNA
11.2019 - 07.2020
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Embraced fashion and understood market trends to articulate in client interactions.
Education
High School Diploma -
Madonna Catholic Secondary School
Toronto, ON06.2020
Skills
- Design skills
- Professionalism and Ethics
- Client consultation
- Appointment Scheduling
- Collaboration with clients
- Portfolio Development
- Digital Design Proficiency
- Industry Trends Awareness
- Social Media Presence
- Teamwork and Collaboration
- Business knowledge
References upon request
.
Timeline
Tattoo Artist
Freelance
12.2021 - Current
Barista Shift Supervisor
Starbucks
11.2021 - 09.2023
Hostess
Chotto Matte
08.2020 - 08.2021
Stylist Sales Associate
Aritzia TNA
11.2019 - 07.2020
High School Diploma -
Madonna Catholic Secondary School
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