Emily LeYing Yan
TORONTO
Summary
Dedicated professional with experience in customer-facing roles across multiple industries. Known for strong communication and time management skills, consistently delivering personalized services and fostering teamwork to enhance customer satisfaction and streamline operations.
Also a huge fan of Bini tattoo. Have already get 4 piercings for me and 8 piercings for my husband. Very familiar with the store and staff.
Overview
3
3
Languages
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Nail Technician
Masion Akari
TORONTO
04.2026 - Current
- Provided personalized nail care services to diverse clientele at Masion Akari.
- Maintained cleanliness and organization of workstations and tools for optimal service.
- Applied various nail techniques including manicures, pedicures, and nail art designs.
- Managed appointment scheduling and customer inquiries for seamless operations.
Barista
Chahalo
TORONTO
08.2025 - 04.2026
- Provided exceptional customer service while taking and fulfilling orders.
- Operated cash register and handled cash transactions accurately.
- Assisted in inventory management by restocking supplies as needed.
- Educated customers on menu items and specialty beverages available.
- Collaborated with team members to ensure smooth workflow during busy hours.
Sales Associate
Unicorn Cosmetic
Melbourne
08.2021 - 10.2023
- Assisted customers in selecting cosmetics and skincare products.
- Maintained product displays and ensured cleanliness of sales floor.
- Processed transactions accurately using point-of-sale system.
- Managed inventory levels and restocked shelves as needed.
- Handled customer inquiries and resolved complaints professionally.
Cashier
Sushi Jiro
Melbourne
12.2021 - 02.2022
- Processed customer transactions accurately and efficiently at Sushi Jiro.
- Managed cash register and maintained cash drawer integrity daily.
- Assisted customers with menu selections and provided excellent service.
- Collaborated with team members to ensure smooth restaurant operations.
Education
Bachelor of Arts - UI &UX Design
Dealing University
Melbourne, Victoria 06.2023 - 06.2026
Skills
- Customer service
- Attention to detail
- Time management
- Communication skills
- Team collaboration
- Training and coaching
Languages
English
Advanced (C1)
C1
Mandarin
First Language
Cantonese
Intermediate (B1)
B1
Timeline
Nail Technician
Masion Akari
04.2026 - Current
Barista
Chahalo
08.2025 - 04.2026
Bachelor of Arts - UI &UX Design
Dealing University
06.2023 - 06.2026
Cashier
Sushi Jiro
12.2021 - 02.2022
Sales Associate
Unicorn Cosmetic
08.2021 - 10.2023