Emily K Ramirez
Oakland
Summary
Energetic, adaptable, and detail oriented with over 5 years of retail experience. Proficient at managing inventory control, developing top talent, strong communication skills, and excellent guest service.
Overview
6
6
years of professional experience
Work History
Operations Manager
Ulta Beauty Inc.
11.2019 - 08.2024
- Supervised operations staff and kept employees compliant with company policies and ensuring execution of all operational processes. ex. Ad-set, planograms, shipment receiving.
- Protect companies assets and minimize loss by ensuring all operation processes are met, including-loss prevention, cash management, workplace safety and inventory control.
- Leveraging the companies task management tools.
- Regularly communicate and provide feedback on operational challenges and merchandise needs.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Lead Supervisor
Old Navy
10.2018 - 09.2019
- Trained, mentored, and developed new associates with positive and encouraging techniques to maximize performance, team contributions and exceptional guest service at POS.
- Drive business results through sales priorities per companies request.
- Trained team members on cash register operation and cash handling.
- Executing tasks and supporting in-store operations such as receiving and merchandising inventory.
- Maintaining store standards such as cleanliness and presentation.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA05-2014
Skills
- Team leadership
- Planning and prioritizing
- Communication (verbal & written)
- Customer service
Languages
English
Spanish
Timeline
Operations Manager
Ulta Beauty Inc.
11.2019 - 08.2024
Lead Supervisor
Old Navy
10.2018 - 09.2019
High School Diploma -
Oakland Technical High School
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