Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emily Wolski

Sherwood Park,AB

Overview

6
6
years of professional experience
1
1
Certification

Work History

Marketing Coordinator/Receptionist

Royal Park Realty
09.2020 - Current
  • Developed and maintained marketing materials, such as brochures and email campaigns, for all commercial real estate properties.
  • Maintained comprehensive list of available properties for all commercial uses.
  • Conducted market research to identify industry trends and create compelling social media content.
  • Created enhanced visual marketing content using Adobe InDesign and Canva
  • Maintained efficient office operations by handling administrative functions.

Customer Service Representative

Kinsmen Leisure Centre/Emerald Hills Liesure Centre
09.2019 - 09.2023
  • Educate and influence guests on membership types and promote the use of Strathcona County facilities.
  • Promote superior experience by addressing customer concerns and suggestions professionally, demonstrating empathy, and resolving problems swiftly.
  • Efficiently complete administrative tasks to ensure smooth operations in facilities.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Strong comprehensive knowledge of Strathcona County Recreation Parks and Culture Department.

Server Shift Leader

Pasta Pantry & Trattoria
12.2017 - 08.2021
  • Direct and manage shift operations as team leader
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling items, addressing product availability and other communication concerns.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet guest expectations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Owner | Esthetician

Skin Sanctuary
11.2020 - Current
  • Working knowledge of website content management systems, including website content creation.
  • Capturing content, editing video and photography within a niche.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Directly manage social media account including all digital media, content creation, and branding.
  • Develop eNewsletters, including website prompts to sign up for monthly newsletter and promote a sales funnel.
  • Attended special events to showcase products, network with other businesses and attract new clients.

Education

Diploma - Business Administration – Marketing

Northern Alberta Institute of Technology
Edmonton
12.2024

Certificate - Esthetician

European Institute of Esthetics
Edmonton
07.2021

Skills

  • Energetic and organized
  • Customer Focused
  • Driven and Determined
  • Professional Networking
  • Food and Beverage Service
  • Small business operations
  • Verbal and Written Communication
  • Approachable and Outgoing
  • Effective Problem Solving
  • Customer Relationship Management

Certification

ProServe - SMART Program

Current First Aid Level C CPR and AED – St. Johns Ambulance Society

References

Teagan Gahler | Marketing Professor at NAIT

teagang@nait.ca

780-907-7919

Renee Senchyna | Supervisor at Kinsmen Leisure Centre

renee.senchyna@strathcona.ca

780-464-2112


Timeline

Owner | Esthetician

Skin Sanctuary
11.2020 - Current

Marketing Coordinator/Receptionist

Royal Park Realty
09.2020 - Current

Customer Service Representative

Kinsmen Leisure Centre/Emerald Hills Liesure Centre
09.2019 - 09.2023

Server Shift Leader

Pasta Pantry & Trattoria
12.2017 - 08.2021

Diploma - Business Administration – Marketing

Northern Alberta Institute of Technology

Certificate - Esthetician

European Institute of Esthetics

Similar Profiles

CREATE PROFILE
Emily Wolski