Emily Wheeler
Chilliwack,BC
Summary
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.
Overview
10
10
years of professional experience
Work History
Reception/ Physiotherapist Assistant
West Coast Kinesiology & Physiology
03.2023 - 07.2023
- Patient intake, answering phones, and all basic clerical duties (filing, scanning & uploading patient charts etc.) scheduling patients using Janeapp, setting up and taking down rooms between patients, as well as maintaining levels of cleanliness in the clinic.
Medical Office Assistant
Okanagan Skin Care Centre
02.2021 - 12.2022
- Patient intake, filling out appropriate medical information and filing it accordingly
- Answering a multi-line phone system, organizing files and medical equipment
- Experience with a multitude of medical booking platforms as well as casual experience with sage accounting system.
Patient Ambassador
Valley Medical Laboratories
08.2020 - 11.2020
- Position at Valley Medical Laboratories during the COVID-19 pandemic to assist with filtering traffic into and out of the labs, assuring patients entering the labs are not exhibiting signs of COVID, understanding and marking patient records accordingly, as well as receiving, and labeling samples from patients.
Administrative Assistant
Frilly Lilly
10.2017 - 05.2019
- Scheduling client appointments for specific estheticians, taking phone calls, cleaning and repackaging equiptment according to standard, maintaining levels of cleanliness in the spa, and general cash related tasks (tip outs, counting & matching till, recording sales in excel.)
Barista, Starbucks
06.2015 - 07.2016
- Preparing drinks up to standard, counting & ordering stock, picking up supplies and providing great customer service.
Reception/Administrative Assistant
Believe Fit
11.2014 - 05.2015
- Taking phone calls, setting up meetings, assisting customers, ordering stock as well as taking inventory, dealing with cash outs and deposits.
Hostess
Cactus Club Café
09.2013 - 08.2014
- Setting, seating, and greeting customers, taking reservations, and providing a friendly & relaxed environment for guests.
Education
Hospital Unit Clerk Certification -
Bow Valley College
2023
Skills
- Extensive customer service experience, able to utilize strong communication skills to work in a team environment or independently
- Comfortable with Medical Records Management, Patient Screening, Payment Collection and Processing
- Technical proficiencies include: Jane App, Microsoft Word, Sage, Accuro, and Excel
- Knowledge of medical terminology, doctor's orders, and all basic Unit Clerk/MOA skills
Timeline
Reception/ Physiotherapist Assistant
West Coast Kinesiology & Physiology
03.2023 - 07.2023
Medical Office Assistant
Okanagan Skin Care Centre
02.2021 - 12.2022
Patient Ambassador
Valley Medical Laboratories
08.2020 - 11.2020
Administrative Assistant
Frilly Lilly
10.2017 - 05.2019
Barista, Starbucks
06.2015 - 07.2016
Reception/Administrative Assistant
Believe Fit
11.2014 - 05.2015
Hostess
Cactus Club Café
09.2013 - 08.2014
Hospital Unit Clerk Certification -
Bow Valley College
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