Emily Vincent
Bakersfield
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Demonstrated success in improving checkout efficiency and accuracy, contributing significantly to overall business profitability. Skilled in cash handling, point-of-sale system operation, problem resolution, and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Trainer
Canes Chicken Fingers
Bakersfield
04.2024 - Current
- Trained new cashiers on customer service protocols and register operations.
- Monitored cashier performance to ensure adherence to company standards.
- Conducted role-playing exercises to enhance staff communication skills.
- Resolved customer inquiries and issues effectively and professionally.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Performed other duties as assigned by upper management.
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
Cashier
Popeyes Chicken
Bakersfield
11.2021 - 11.2022
- Assisted customers with product inquiries and provided excellent service support.
- Maintained cleanliness and organization of the checkout area and store displays.
- Managed various payment methods adhering to company guidelines.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Nutrition Service Worker
Boys And Girl Club
Bakersfield
06.2020 - 08.2020
- Assisted in food inventory management and restocking supplies as needed.
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Monitored food temperatures to ensure safe serving conditions were met.
- Assisted in the preparation and delivery of meals to patients, following strict food safety protocols.
Education
Associate of Arts - Journalism
Bakersfield College
Bakersfield, CA05-2025
Skills
- Customer service
- Employee training
- Team collaboration
- Communication skills
- Time management
- Role-playing exercises
- Cash handling expertise
- Gift card transactions
- Refund processing
- Patience and empathy
- Restocking shelves
- POS system proficiency
- Clear communication
- Flexible schedule
- Customer engagement
Certification
- CPR Certified
Timeline
Cashier Trainer
Canes Chicken Fingers
04.2024 - Current
Cashier
Popeyes Chicken
11.2021 - 11.2022
Nutrition Service Worker
Boys And Girl Club
06.2020 - 08.2020
Associate of Arts - Journalism
Bakersfield College