Emily Valencia
Inglewood,CA
Summary
Detail-oriented administrative professional with a strong background in managing documentation and supporting outreach efforts. Experienced in fostering collaboration and maintaining organization to drive effective communication and successful program outcomes. As well as experience with handling customer service interaction and resolving any issue.
Overview
2024
2024
years of professional experience
Work History
Program Assistant
Crystal Stairs
Los Angeles, CA
2025 - 2026
- Determined if parents were eligible for crystal stairs through CAlsaws county data base.
- Managed documentation and maintained accurate records of program activities and outcomes.
- Supported outreach efforts by preparing informational materials and engaging with community partners.
- Generated CCR documents, Input information onto Care control data base.
Administrative Assistant
Gardena Honda
Gardena, CA
2025 - 2025
- Assisted in onboarding new employees by preparing documentation, setting up workstations, and coordinating
- Scheduled and coordinated meetings, appointments, and travel arrangements for senior executives, ensuring optimal use of time and resources.
- Acted as a liaison between departments and external stakeholders, ensuring seamless communication and issue resolution.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Hondalink Specialist/ Sales
Gardena Honda
Gardena, CA
2025 - 2025
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Guided new car owners through enrollment process.
- Worked with different dealerships to ensure Honda link percentages were on point.
- Made sure monthly numbers were on track.
Receptionist
Gardena Honda
Gardena, CA
2024 - 2025
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
Retail Associate
Dicks Sporing Goods
El Segundo, CA
2023 - 2024
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Teacher Assistant
Charter Highschool
Inglewood, CA
08.2022 - 06.2023
- Assisted teachers in developing and implementing lesson plans tailored to diverse learning styles.
- Facilitated small group instruction, enhancing student engagement and comprehension of core subjects.
- Monitored student progress, providing timely feedback to support academic growth and development.
Cashier
Staples
Inglewood, CA
2023 - 2023
- Processed transactions efficiently using point-of-sale systems.
- Ensured accuracy in cash handling and daily reconciliations.
- Assisted customers with product inquiries and purchase decisions.
Team Captain
Club Sport
Hawthorne, CA
2021 - 2023
- Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
- Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
- Acted as a positive role model to set the tone for the program and enhanced leadership credibility with teammates and coaches.
Childcare Provider
Self-employeed
Newport Beach, CA
2021 - 2022
- Communicated effectively with parents regarding children's progress and daily experiences.
- Organized playtime activities that encouraged creativity and physical development.
- Maintained cleanliness and organization of childcare space to promote safety and efficiency.
Education
High School Diploma -
Animo Leadership Charter Highschool
Inglewood, CA2023
Dual Enrollment -
West Los Angeles College
Culver City, CASkills
- Bilingual English and Spanish
- Advanced Excel
- Time Management
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Problem solving
- Progress tracking
- Fast Learner
Timeline
Teacher Assistant
Charter Highschool
08.2022 - 06.2023
Program Assistant
Crystal Stairs
2025 - 2026
Administrative Assistant
Gardena Honda
2025 - 2025
Hondalink Specialist/ Sales
Gardena Honda
2025 - 2025
Receptionist
Gardena Honda
2024 - 2025
Retail Associate
Dicks Sporing Goods
2023 - 2024
Cashier
Staples
2023 - 2023
Team Captain
Club Sport
2021 - 2023
Childcare Provider
Self-employeed
2021 - 2022
High School Diploma -
Animo Leadership Charter Highschool
Dual Enrollment -
West Los Angeles College