Emily Valadez
San Diego
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
2
2
years of professional experience
Work History
Manager
Northgate Market, Store #36
San Diego, CA
09.2025 - Current
- Assistance on register.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Implemented training programs for new hires
- Analyzed customer feedback to identify areas for service improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordinated visual merchandising efforts to improve product presentation.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cashier/Combo
Northgate Market, Store #36
01.2024 - 08.2025
- Same tasks as Courtesy Clerk and also Cashier tasks such as in register. Collaborating in Donations. Providing assistance with manager tasks (Setting next day schedule on excel, CSR readiness, department organization, etc). Maintain a clean store.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved efficiency, organized checkout area for optimal workflow.
- Learned duties for various positions and provided backup at key times.
Courtesy Clerk
Northgate Market, Store #36
10.2023 - 01.2024
- Maintain carts and baskets count. Hourly sweeps around the store. Translate for customers and co-workers. Assisting with decorating and online orders. Participating in 5s projects. Arranging and retrieving both perishable and non-perishable products. Support in training new comers. Aid in other departments. Provide great service.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization in store, adhering to health and safety standards.
- Trained new clerks on store policies and operational procedures, enhancing team performance.
- Implemented best practices for bagging groceries, improving efficiency during peak hours.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
King Chavez Community High School
San Diego06-2023
High School Diploma -
KIPP San Francisco College Preparatory
San Francisco, CASkills
- Language skills
- Team leadership
- Work ethic
- Adaptability
- Project Management
- Team Player
- Communication
- Customer service
- Money handling
- Decision-making
- Goal setting
- Task delegation
- Staff supervision
LANGUAGES
English
Native or Bilingual
Spanish
Full Professional
Timeline
Manager
Northgate Market, Store #36
09.2025 - Current
Cashier/Combo
Northgate Market, Store #36
01.2024 - 08.2025
Courtesy Clerk
Northgate Market, Store #36
10.2023 - 01.2024
High School Diploma -
King Chavez Community High School
High School Diploma -
KIPP San Francisco College Preparatory